Drew Willcut Email & Phone Number

As Carrier Sales Manager, I am driven by the growth and success of those around me and delivering an excellent product as a team. Beginning in an entry level position after graduating from MSU, I've worked my way up the ranks by demonstrating a high quality of work across five different roles, accountability of self and those around me, and the constant desire for learning and growth. I have taken advantage of offerings for additional responsibilities outside of the job description, resulting in accelerated personal and professional growth, while providing high-value improvements to both employee workflow and efficiency, and overarching operations within the company.In leadership roles, I have elaborately taught those around me, which has not only raised their level of knowledge, but exemplifies the desire to grow through curiosity and self-development. As a leader, I strive to build upon every member of the team, allowing each the best opportunity for growth in their individual career paths.Continuing forward, my focus remains on improved business operations, continued growth for employees, as well as the relationships with our partnered carriers and service providers.

Jackson, Michigan, United States

• Effectively lead and manage the Specialized and Expedite divisions• Allocate Specialized Carrier Sales resources to manage and win opportunities• Manage and quote all incoming expedite, flatbed and specialized operations, including air and ocean• Hold self and team accountable for covering all customer shipments in a timely manner and proactively managing all in-transit shipments• Motivate Specialized and Expedite Reps to exceed their KPI goals• Build book of business through strong carrier relationships with excellent service to the customer

Jackson, Michigan

• Leader of the expedite division, facilitating and delegating the workload within the branch• Led the Carrier Sales department in revenue generated by 34% first year in role• Consistently exceed monthly KPIs while taking on the added role of Super User for the implementation of new transportation management software o Test software for errors and inefficiencies and communicate directly with the developer for improvements o Become expert of the software, train and assist employees with the usage and processes; improved user adoption percentage from under 20% to 100% o Complete objectives that drive the project roadmap• Selected to be a participant in the 2020 Living Your Epic Journey program, an internal 12-month program focused on building talent and leadership. o Among highest core value scores within company, based on survey taken by coworkers• Trusted to schedule and manage the highest priority shipments

Jackson,Mi

• Quickly learn and excel at multiple operational roles within the company while working after normal business hours• Communicate with customers to understand their needs, schedule shipments, provide on-time tracking, and build trust• Exceed customer expectations by proactively tracking and managing all in-transit shipments• Contract carriers to shipments, negotiate pricing, and set clear expectations• Train newly hired Operations Specialists• Prioritize workload based on customer needs while working short-staffed