Overview: Responsible for overhauling entire IT infrastructure used for enterprise operations, supply chain logistics, and customer facing platforms, implementing industry-standard networking, operating systems, applications, virtual servers, interoffice communication, security, and network protocols. Manage ongoing performance and optimization of IT environment, leading team of IT specialist toward achieving Service Level Agreements (SLA).Hallmarks of Success:* Managed progressive implementation of entire IT infrastructure used within current company operations, modernizing environment to ensure high-level market competition.* Improved efficiency of distribution to retailer shipping by 70% following introduction of Air-Watch cloud base mobile management software, implementing IT solution within 2 distribution centers.* Obtained 99% commitment to SLA goals established between IT division and CTO after onboarding Ecessa routers, eliminating outsourcing strategy for WAN.* Established in-house web-hosting servers for enterprise domains, supporting 50 intranet and customer-facing portals using load-balancing routers to guarantee 99% up time.* Control IT Service Management budget of $1.1M annually.* Developed remote access of critical sales data for traveling sales team, collaborating with internal developers to create proprietary iOS application linked with SQL servers.