Operations Manager
Waltham, Ma, Us
Responsible for architecting Actifio's Salesforce instance along with all other tech-driven corporate systems like Intacct, Hubspot and NetSuite. Specialize in Salesforce.com development and business alignment / consulting. Work with the executive team to create Actifio's strategic roadmap as it applies to not only business systems, but product direction, employee initiatives and customer brand-perception. Actifio is a Salesforce.com end-to-end customer, using it for service, support, marketing and sales.Recently Completed Projects: - Salesforce Customer Communities; Self-service customer portal and content hub- Service Cloud implementation; Including Live Agent chat, Computer Telephony Integration- Accounting system implementation- Hosted Knowledge-base; Including configuration of our LMS (leaning management system)- Single Sign-On- 100% user adoptionActifio is radically simple copy data management. Our technology replaces any or all of the siloed data protection and availability storage applications you might be using today – backup, snapshot, business continuity, disaster recovery, test & dev, analytics, and anything else that creates copies of your production data – with a single, complete storage system, purpose-built to manage copy data. Doing so delivers recovery times in minutes instead of hours, even for large scale application data sets, while slashing total cost of ownership by as much as 90% versus the traditional model.Actifio pioneered the industry’s first storage system optimized for managing copies of production data, eliminating redundant silos of IT infrastructure and data management applications.