As a Strategic Transformation Manager at American Express Global Business Travel (AMEX GBT), I deliver business transformation projects that enhance customer experience, operational efficiency, and revenue growth. I leverage my MSc in Behavioural Finance from Queen Mary University of London to apply behavioural insights and data-driven solutions to complex business challenges.As a leader, I prioritize strong communication to create clarity & foster trust. I embrace individualization, recognizing &leveraging each person’s unique strengths to drive collective success. By consistently winning others over, I build authentic relationships that inspire collaboration & commitment. My passion for ideation drives creative solutions, & as an activator, I swiftly turn ideas into action, creating a culture of innovation and progress