Will Dong Email & Phone Number

Emeryville, Ca

Chicago, Il

Managed client relationships to understand the business requirements and deliver solutions to meet their needs• Delivered UltraViolet (UV) streaming and digital copy content management solutions including web based and mobile platforms including iOS and Android applications• Project lead for delivery of the Android and iOS applications• Lead clients’ data migration efforts ranging from 5,000 – 450,000 subscribers • Managed relationship with 3rd party Customer Care vendor for clients• Experience with complete platform suite of the Content Direct’s cloud-based digital content management platform including Configuration, Customer Care, Content Management, Product, and Reporting

Greater New York City Area

Worked in the general corporate group performing financial analysis including:• Covenant compliance analysis• Wrote business analysis and credit reports for multiple industries and sectors• Performed credit and risk analysis for term loans and revolving credits• Spread & analyzed financial statements to model forecasts and downside scenarios

Arlington Heights, Il

Senior Systems Engineer / QA Test Lead for cellular networks - Base Transceiver Station (BTS) for CDMA and Central Access Point Controller (CAPC) for WiMax • Led testing team based in India• Developed test plans for new software features and trained team members• Reviewed software code, system architecture documents, and test plans• Responsible for customer requirements management • Participated in traditional SDLC and Agile software development processes• Reduced software defects by performing escape defect and phase containment analysis • Increased customer satisfaction and awareness through product demonstrations • System administration of Unix, Linux, and Windows NT servers • Setup, operate, and maintained client/server applications

Mba, Finance

Ms, Systems Architecture Engineering

Bs, Systems Engineering