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A proactive and innovative Operational & Transformation / Projects Director who consistently looks to identify how to optimise efficiencies within a variety of different types of organisations including large corporates and privately owned with private and public sector knowledge.What makes me different?• Ability to create strategy and shape that into a tactical plan aligned to the key players in the team and throughcreating structure and repeatable outcomes.• Recognised problem solver and business partner – cross functional relationship expert.• Executing and delivering measurements and key success to attain business results - Bring solutions! Find solutions!Build solutions!Deliver solutions!• Experienced with many change management methods and tools and all facets of cultural, organisation and strategical change.• Challenge the norms without creating turmoil and unrest.• Create value either by way of enhancing KPIs, removing waste, cost reduction, enhanced service.
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Chief Of StaffCyb3RPonteland, Gb -
Business Transformation DirectorIdverde UkPonteland, Gb -
Transformational & It DirectorWacoal Europe Mar 2022 - PresentDesborough, Northamptonshire, GbWacoal Europe are specialists in designing and creating beautiful lingerie. We design and produce a number of brands - Freya, Fantasie, Wacoal,Elomi, and Goddess - and within Fantasie, Freya and Elomi we offer bra-sized swimwear along with lingerie.A global company, distributing our brands in over 20 countries worldwide.Reporting to the CEO and part of the Executive Team , leading IT , Transformation and Major Projects across the business covering UK, Europe, US and Sri LankaEnsure we are focused on maintaining our drive to professionalise everything we do from project delivery, security of network to support performance and clear definition of transformational programmes across our business units of Sales, Marketing , Supply Chain, Logistics, Merchandising and Finance.Managing a team of Heads of Departments, Project Managers, Business Analysts, Support Analysts and Technical SME's and retaining accountability for IT Infrastructure, Network and Support Services. -
Operations, Project & Transformation DirectorIndependent Consultant Dec 2021 - Mar 2022Currently supporting Wacoal - Europe in the review of major transformational projects within their business , working with CEO and Board of Directors to develop strategic governance across the deployment of these projects.Supporting businesses to help realise and deliver their transformation strategies and in turn scope / design and deliver the key projects that execute the benefits.
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Director Of Operation Support - Global OpsSwissport Feb 2019 - Dec 2021Zurich Airport, ChReporting to EMEA EVP and a member of the Top 200 executives Managing portfolio of Business Transformation Projects across various BU's within UKI and Belgium covering:- IT / software applications- Redundancy/ Re-Structuring Programmes- Capex Programmes- National De-Icing Prep- Member of UK Fuelling Team- Airport Standardisation Project - Fleet Spares Management Strategy- Interim Head of Procurement UKI ( 3 months ) to support the business- Design and implementation of National Time & Attendance project ( KRONOS)- Delivering Continuous Improvement and Operational ExcellenceProject Director for multi million 25,000 m2 Cargo Facility Redevelopment ProgrammeStatutory Director for Cargo BEGSE Fleet Director Brussels & Leige -
Director Of Business Transformation- Uk & IrelandSwissport Dec 2017 - Feb 2019Zurich Airport, ChReporting to the UK & Ireland CEO and a member of the Senior Executive Team.Delivering a wide range of business projects across UK&I , covering IT, business integration, purchasing systems , cost reduction , operational excellence and new finance packages for our business which supports Ground Handling, Aircraft Services, De-icing, Fuelling, Cargo and Executive Lounges. -
Interim Transformation Consultant / DirectorLilja Consulting Ltd Jul 2017 - Dec 2017Consulting & delivering transformation programmes & turnaround projects in the public sector.( South Ribble Borough Council - SRBC)Driving change through effective value stream mapping and creating efficiencies in the delivery of all council services with targeted savings
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National Quality & Customer Director LogisticsRoyal Mail Apr 2016 - Jul 2017London, GbNational role providing direction to drive sustained performance improvements across all aspects of the customer and quality scorecard within the Logistics function. Senior role sitting on both the Quality & Logistics Senior Leadership Teams.This includes integration and support of Network Optimisation & Efficiency and driving operational performance across the road / rail and air network.Furthermore the role has accountability for ensuring the optimum quality performance is achieved in line with OFCOM regulations and client commercial agreements from 6 Distribution Centres and UK Airport operations. -
Head Of Operational ExcellenceRoyal Mail Sep 2013 - Apr 2016London, GbNational role covering Quality - Safety - Efficiency and People within our 4 operational areas of Delivery - Processing - Collections and Logistics to ensure we deliver high level core principles & behaviours that deliver repeatable and exceptional performance through engagement / cultural change and self-auditing.Design and delivery of a fully integrated IT platform which gathers all key performance data to operational processes and collates and feeds live data back through the platform for MI / Data Analyitics and performance improvement plans. Since initial design concept through to roll out and activation the process and its compliance information is now a corporate scorecard measure within RMG.Started with RMG in an incubator role of Collections & Delivery Sector Manager for 7 months with budget of circa £60m -
Interim Service Delivery Director / Pmo Transformation DirectorMouchel (Wsp) Feb 2013 - Sep 2013London, GbMouchel is an infrastructure and business services group that provides design, managerial, engineering and operational services to support modern society.Led and delivered a transformation programme within Oldham Municipal Borough Council to remove waste / increase efficiency and drive operation performance within the Joint Venture between OMBC & Mouchel. This covered 4 key areas - Property / Highways / IT and Customer Services Helped identify and deliver opportunities for OMBC to work more effectively to deliver improved services and worked in partnership with Senior OMBC executives to deliver these objectives in a collegiate and focused manner.Managed the full portfolio of programmes , targeted with a 25% reduction though a highly effective PMO. -
Operations & It DirectorIluka Limited Jan 2011 - Dec 2012London, GbLondon 2012 Olympic & Paralympic Games ( Hospitality )iLUKA is a specialised agency, developing and delivering coordinated strategic event activations for sponsors and other stakeholders at global events. Working with a budget of circa £50m in conjunction with Tier 1 & 2 Sponsors, LOCOG & Team GB and City stakeholders. Leading up to and during games time I held accountability for :• Risk and Contingency planning for games time operations, covering IT Continuity / Business Continuity and Security up to silver command• Strategic planning of escalation model for all operations to ensure clear communication and service delivery between ourselves - our clients and the various security agencies.• Development of Transportation logistics working with partners, government and local authorities• IT Infrastructure management ensuring service delivery and optimising up time and performance across all locations and users• Client data management and reporting of weekly statistics through an active data centre – covering email / 121 calls and mail shots• Management & Development of client schedules to ensure smooth and well defined programmes in line with organising committee ticket percentage rulings and managing all logistics in and around the programmes.• Strategic management of in-house software packages for fluid management of games time operations from invitation through to programme activation • Coordination and management of Web Site builds and deployment on behalf of clients inclusive of cloud based solutions. -
Director Of OperationsNewcastle International Airport Sep 2009 - Aug 2010Newcastle Upon Tyne, Tyne & Wear, GbResponsibility for all areas of airport operations with the primary objective of delivering a highly effective and compliant operation in a cost effective manner, whilst understanding and exceeding passengers expectations with an operating budget of £31million- Terminal Infrastructure- Security - Central Search , Perimiter and Posts- ATC- ATE- Facilities Management- Capex Projects & Delivery- Airside Ops- Engineering & Maintenance - Fire Service- Fire Training Acadamy- FBO / General Aviation- HR- CRD of Border Agency / Emergency Services / CAA/ DfT -
Director Of Operations Baa Aberdeen & Southampton AirportAberdeen International Airport Nov 2008 - Sep 2009Aberdeen, Uk, GbResponsible for all operational areas at both airportsTerminal Infrastructure, Hard & Soft ServicesSecurity Performance and Compliance (DFT)Customer ServiceEngineering & FacilitiesCapex Projects & DeliveryAirside Operations & Compliance ( CAA/SRG)Fire Service Operations - CAT 8Fire Training AcadamyAlso a Director with Dyce TMO, a self funded transport managment business, looking at optimisation of connectivity between rail & road services to improve regional air travel. -
Customer Service Director Baa Aberdeen AirportAberdeen International Airport Apr 2007 - Nov 2008Aberdeen, Uk, GbResponsible for all operational areas at Aberdeen airportTerminal OperationsSecurityCustomer ServiceEngineeringCapex Projects & DeliveryAirside OperationsFire ServiceFire Training Acadamy -
Manufacturing DirectorBalmoral Tanks Mar 2006 - Apr 2007Rotherham, South Yorkshire, GbResponsibilty for all areas of manufacturing and despatch for both rotationally moulded and sectional tanks.Led Design Team in product development, new product introduction and manufacturing rationalisationFull ownership for orderbook, quality, stock and delivery of ontime / in full projects.Full ownership of health and safety strategy and delivery -
European Operations DirectorHollinee Filtration Apr 2003 - Mar 2006Main supplier to 1st tier car manufacturers for fibre glass, Hollinee material produced the body work of the Lotus Elise Sports Car and various ancillary parts for Ford , Land Rover , Vauxhall.Responsible for all areas of the business and most senior Director within UK.OperationsManufacturingCustomer ServiceFinanceHRSalesProjectsDespatch / Freight / Logistics/ WarehousingQSHEDocument ControlPayrollProcurementAlso managed a European distrubtion, logistics and warehousing hub , bringing in product from sister companies in USA and supplying clients in France / Germany / Italy / Denmark / Sweden / Spain.Trustee of the company pension scheme
Will Dougherty Skills
Will Dougherty Education Details
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Saïd Business School, University Of OxfordExecutive Leadership Development Programme -
Anniesland College -
John Street Secondary Glasgow
Frequently Asked Questions about Will Dougherty
What company does Will Dougherty work for?
Will Dougherty works for Cyb3r
What is Will Dougherty's role at the current company?
Will Dougherty's current role is Chief of Staff.
What is Will Dougherty's email address?
Will Dougherty's email address is li****@****ail.com
What is Will Dougherty's direct phone number?
Will Dougherty's direct phone number is +120333*****
What schools did Will Dougherty attend?
Will Dougherty attended Saïd Business School, University Of Oxford, Anniesland College, John Street Secondary Glasgow.
What skills is Will Dougherty known for?
Will Dougherty has skills like Change Management, Management, Strategy, Operations Management, Leadership, Project Planning, Business Strategy, Performance Management, Business Process Improvement, Business Development, Stakeholder Management, Team Leadership.
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