Will Friedman

Will Friedman Email and Phone Number

Senior Director @ Headspace | Mental Health Care Platforms @ Headspace
Will Friedman's Location
Seattle, Washington, United States, United States
About Will Friedman

With over 25 years of product management experience, I have a proven track record of delivering impactful software solutions in consumer and B2B domains. I have led product teams that have launched category-leading applications, such as Cozi, VoteWithMe, and 98point6, that have improved the lives of millions of people.Currently, I am the Senior Director of Product Management at Headspace, the global leader in mindfulness and meditation. I lead a team of PMs responsible for our mental health care platforms, enhancing provider and patient experiences through close collaboration with engineering, machine learning, data science, design, and care teams. I also drive the strategic vision, roadmap, and execution of product features that support our mission of improving the health and happiness of millions of people. I am passionate about the application of AI and ML to our data-driven product development process. I have three certifications in machine learning, which I apply to our AI integration plan for care systems, focusing on risk detection, clinical note summarization, and provider support tools.

Will Friedman's Current Company Details
Headspace

Headspace

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Senior Director @ Headspace | Mental Health Care Platforms
Website:
headspace.com
Company email:
info@headspace.com
Will Friedman Work Experience Details
  • Headspace
    Senior Director Of Product Management
    Headspace Mar 2023 - Present
    Santa Monica, California, Us
    - Directed Headspace's product strategy for mental health care platforms, enhancing provider and patient experiences through close collaboration with leaders in engineering, machine learning, data science, design, go-to-market strategies, and care teams.- Oversaw a product management team responsible for provider experiences, internal EHR, revenue cycle, interoperability, and care marketplace optimization, improving provider-patient dynamics.- Spearheaded the creation of a comprehensive 5-year product vision in partnership with another product leader.- Successfully revitalized a critical EHR project, rebuilding trust with healthcare providers.- Initiated an AI integration plan for care systems, focusing on risk detection, clinical note summarization, and provider support tools, enhancing operational efficiency.- Achieved a 15% boost in health plan activations by leading efforts to improve care plan adherence and patient engagement.- Launched a product management training series to elevate core skills, featuring expert speakers on key topics such as roadmapping and analytics.- Co-led the Jewish Employee Resource Group, fostering an inclusive, supportive community during times of significant emotional challenges.
  • 98Point6 Inc.
    Vice President Of Product Management
    98Point6 Inc. Apr 2019 - Oct 2022
    Seattle, Washington, Us
    - Led the strategic planning, roadmap, and focused execution of product features that supported 8 figure revenue across three business lines (primary care, behavioral health, and a SAAS offer) supporting self-insured employers, health plans, and health systems. During my tenure, the company grew from 100 to 400 employees and had 100x member growth. Reported directly to the President. - Delivered multiple iterations of the mobile patient experience with high-patient satisfaction (4.8-star app store reviews and 4.85-star in-app feedback). Delivered highly efficient, standards-based mechanisms for eligibility data ingestion, improving scalability by >350%. Led the development of appropriate health and financial data sharing features, and an embeddable, white-label SDK used by commercial customers spanning multiple business lines.- Built a high-performing, diverse, and close-knit 10-person product team of strong leaders and individual contributors. Implemented new processes including quarterly company updates, standardized product briefs, a robust road mapping process, and the introduction of OKRs.- Maintained clear priorities across projects and business lines. Made a tough but successful decision to cut one of our client applications resulting in 30%+ improvement to client execution speed, then led discussions with key partners and gained acceptance. - Improved hiring efficiency and effectiveness by implementing a writing evaluation for all roles. Introduced a management assessment as part of hiring managers. Developed and implemented clear PM career ladders.
  • The New Data Project
    Votewithme Co-Founder
    The New Data Project Nov 2017 - Dec 2019
    - Built the most widely-used voting turnout app in US election history, achieving nationwide awareness during the 2018 election. VoteWithMe was 20x more effective than stranger-to-stranger get-out-the-vote tactics like phone banking in a randomized trial.- Noted for its innovative user experience, VoteWithMe was recommended by Jimmy Kimmel in his election-eve monologue, was covered in the New York Times and the Washington Post, and was recommended by countless influencers. Achieved #1 Product of the Day position on Product Hunt. - Responsible for product management, partnerships and licensing, marketing, and some coding. - Recruited an exceptionally efficient and effective engineering and design team.
  • Cozi, Inc.
    President + Chief Product Officer
    Cozi, Inc. Jan 2006 - Oct 2017
    Seattle, Washington, Us
    - Built the #1 family organization app in the US, helping more than 20 million family members communicate and get better organized, leading to a successful acquisition by Time, Inc. - Led a team of 35 in engineering, product, marketing, and finance.- Introduced a recurring subscription freemium business that led to profitability alongside our original advertising business. Was early to spot the opportunity with recently introduced iPhones and drove a transformation from a Web-based offer to native apps. Expanded our footprint by partnering with Amazon to integrate our software into Alexa.- Post-acquisition, led the team that developed and iterated on the Cooking Light Diet, reaching profitability with a new digital product that outlasted Cooking Light magazine.
  • Heyanita (Mobile Software)
    Director Europe
    Heyanita (Mobile Software) Dec 2003 - Dec 2005
    Based in France, I recruited and managed European staff for a small California-based start-up. Gained significant international experience conducting business throughout Europe and beyond. Became a fluent French speaker. Led the introduction of the company’s messaging product to more than 30 mobile operators, but ultimately was unable to find product/market fit.
  • Pocketthis
    Director, International Sales And Business Development
    Pocketthis Aug 2000 - Dec 2003
    Us
    Based in London, I secured, negotiated, and closed the company’s first contracts that led to commercial deployments at T-mobile, Orange, and O2, and managed ongoing relationships with the mobile operators. Drove product design changes which significantly increased usage in international markets. PocketThis was acquired by Phonespots in 2003.
  • Microsoft
    Business Development Manager
    Microsoft 1998 - 2000
    Redmond, Washington, Us
    Created partnerships with key content providers, content distribution networks, internet access providers, and other companies to drive the adoption of Windows Media formats and accelerate the adoption of broadband video.
  • Microsoft
    Technology Evangelist
    Microsoft 1997 - 1999
    Redmond, Washington, Us
    Defined technical evangelism strategy for Internet Explorer version 5.0. Created partnerships with the seven leading portal Web sites at the time (Yahoo!, Lycos, etc.) which led to their building and distributing customized versions of IE. Delivered technical presentations to executives and software developers at top Web sites.
  • Microsoft
    Program Manager
    Microsoft 1995 - 1997
    Redmond, Washington, Us
    Initiated the development of Internet-based map services at Microsoft at a time when this was a new concept. Managed design, development, deployment, and operational issues for the first four releases of Expedia Maps (which evolved into Microsoft MapPoint.net and Bing Maps).

Will Friedman Skills

Leadership Customer Experience International Business Strategic Partnerships Executive Management Business Start Ups New Business Opportunities Software As A Service Data Analysis Telecommunications Business Analysis Business Development Agile Methodologies Communication Product Road Mapping Team Management Process Improvement Scrum Team Leadership Devops Fundraising Hip Hop Dance Strategy Sales Management Product Leadership Mobile Applications Entrepreneurship Business To Business Program Management Maps New Business Development Cross Functional Team Leadership Change Management Product Management Climate Change Business Intelligence Streaming Media Business Strategy Management Rhythm Product Development Software Development Life Cycle Software Development Mobile Devices Hiring

Will Friedman Education Details

  • University Of Michigan
    University Of Michigan
    Computer Engineering

Frequently Asked Questions about Will Friedman

What company does Will Friedman work for?

Will Friedman works for Headspace

What is Will Friedman's role at the current company?

Will Friedman's current role is Senior Director @ Headspace | Mental Health Care Platforms.

What is Will Friedman's email address?

Will Friedman's email address is wi****@****nt6.com

What is Will Friedman's direct phone number?

Will Friedman's direct phone number is +120695*****

What schools did Will Friedman attend?

Will Friedman attended University Of Michigan.

What skills is Will Friedman known for?

Will Friedman has skills like Leadership, Customer Experience, International Business, Strategic Partnerships, Executive Management, Business, Start Ups, New Business Opportunities, Software As A Service, Data Analysis, Telecommunications, Business Analysis.

Who are Will Friedman's colleagues?

Will Friedman's colleagues are Tracy Anscombe, Sophie De Vito, Rachel Garner, Jennifer Mullis, Hung Tran, Elliana Meinert, João Henrique Carneiro.

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