Will Hanby Email & Phone Number

Melbourne, Australia

Melbourne, Australia

• Gentrack Velocity upgrade. Working as a test analyst responsible for quality assurance for the Billing component on the transformation from Gentrack V2 to Gentrack Velocity.Duties
• Conducting System Testing, System Integration Testing and User Acceptance Testing.
• Preparing and reviewing traceable test cases based on functional and business requirements.
• Analysing test data, specifications and business requirements.
• Logging, prioritising and monitoring identified defects.
• Liaising with BAs and Development team in the resolution of the issues encountered during testing.

Melbourne, Australia

• Test lead responsible for quality assurance for the Billing component of ongoing releases. The role began testing the SAP system implementation.Duties
• Conducting System Integration Testing, User Acceptance Testing, Regression Testing, End to End Testing, Invoice Validation Testing and assisting with Production Verification Testing (PVT).
• Organising and running test planning meetings.
• Preparing and reviewing traceable test cases based on functional and business requirements.
• Analysing test data, specifications and business requirements.
• Logging, prioritising and monitoring identified defects.

Melbourne, Australia

• Production support and SDLC for system enhancements.Duties
• Resolving production issues with business users and vendor.
• The analysis, requirement writing, testing, implementation and documentation of system enhancements as well as post-implementation support.
• Prioritisation of issue resolution.
• Running stakeholder meetings and maintaining effective relationships.
• Heavy involvement in a 12 month project to migrate customers from a purchased company into Origin’s billing systems.

Melbourne, Australia

• Migration of 4500 C&I customers from Queensland acquisition.Duties
• Involved in writing migration documents, developing processes and issue resolution.
• Assisted Business Analysts by introducing them to appropriate business personnel.
• Presented myself as a point of contact for the business to answer their queries about the migration project.
• Played a key role in the design and development of both the initial planned automatic migration and then the actual manual migration.
• Provided answers to a large number of Gentrack process and system questions both in workshops and training groups.

Melbourne, Australia

• Produce customer invoices in an accurate and timely manner.Duties
• Ensuring efficient production of customer invoices.
• Process documentation.
• System and process reviews to eliminate deficiencies.
• Analysis potential benefits of any change and design approval and UAT of any system changes required.
• Developing relationships with other groups in the business to identify common objectives when implementing process improvements.