Will Hanby Email & Phone Number

Melbourne, Australia

Melbourne, Australia

Gentrack Velocity upgrade. Working as a test analyst responsible for quality assurance for the Billing component on the transformation from Gentrack V2 to Gentrack Velocity.Duties• Conducting System Testing, System Integration Testing and User Acceptance Testing.• Preparing and reviewing traceable test cases based on functional and business requirements.• Analysing test data, specifications and business requirements.• Logging, prioritising and monitoring identified defects. • Liaising with BAs and Development team in the resolution of the issues encountered during testing.• Planning, prioritising and managing multiple code changes in line with Business expectations.

Melbourne, Australia

Test lead responsible for quality assurance for the Billing component of ongoing releases. The role began testing the SAP system implementation.Duties• Conducting System Integration Testing, User Acceptance Testing, Regression Testing, End to End Testing, Invoice Validation Testing and assisting with Production Verification Testing (PVT).• Organising and running test planning meetings.• Preparing and reviewing traceable test cases based on functional and business requirements.• Analysing test data, specifications and business requirements.• Logging, prioritising and monitoring identified defects.• Planning, prioritising and managing multiple code changes in line with Business expectations• Liaising with the BAs and Development team in the resolution of the issues encountered during testing.• Successfully mapped business requirements to test cases and uploaded to QC.• Ensuring Business approval for User Acceptance Testing.• Provided full test program for SAP Archiving project and Digital program.• Mentoring and training team members.

Melbourne, Australia

Production support and SDLC for system enhancements.Duties• Resolving production issues with business users and vendor.• The analysis, requirement writing, testing, implementation and documentation of system enhancements as well as post-implementation support.• Prioritisation of issue resolution.• Running stakeholder meetings and maintaining effective relationships.• Heavy involvement in a 12 month project to migrate customers from a purchased company into Origin’s billing systems.

Melbourne, Australia

Migration of 4500 C&I customers from Queensland acquisition.Duties• Involved in writing migration documents, developing processes and issue resolution. • Assisted Business Analysts by introducing them to appropriate business personnel. • Presented myself as a point of contact for the business to answer their queries about the migration project.• Played a key role in the design and development of both the initial planned automatic migration and then the actual manual migration. • Provided answers to a large number of Gentrack process and system questions both in workshops and training groups. • Migration completed on time and with minimal issues.

Melbourne, Australia

Produce customer invoices in an accurate and timely manner.Duties• Ensuring efficient production of customer invoices.• Process documentation.• System and process reviews to eliminate deficiencies.• Analysis potential benefits of any change and design approval and UAT of any system changes required.• Developing relationships with other groups in the business to identify common objectives when implementing process improvements.• Analysing tasks within late bills group and prioritising within the team accordingly.• Mentoring and training team members.