Will Harris

Will Harris Email and Phone Number

CS Operations and Digital CS Manager @ HappyCo
Kansas City, MO, US
Will Harris's Location
Kansas City Metropolitan Area, United States, United States
Will Harris's Contact Details
About Will Harris

At TigerConnect, our team has enhanced and maintained critical integrations across diverse systems, ensuring seamless workflows and maximizing technology investment returns. With expertise in Salesforce, Gainsight, Looker, and other platforms, we've monitored ROI and analyzed behavioral data to drive informed business decisions.Collaborating with the Data Engineering team, we've contributed to the creation of a comprehensive data repository, supporting cohesive reporting. My role as a Manager in Client Analytics has focused on leveraging these insights to empower both employee capabilities and customer satisfaction, ultimately securing a tangible impact on the company's bottom line.

Will Harris's Current Company Details
HappyCo

Happyco

View
CS Operations and Digital CS Manager
Kansas City, MO, US
Will Harris Work Experience Details
  • Happyco
    Cs Operations And Digital Cs Manager
    Happyco
    Kansas City, Mo, Us
    View
  • Tigerconnect
    Manager - Client Analytics
    Tigerconnect Jan 2019 - Aug 2024
    Santa Monica, California, Us
    • Salesforce/Gainsight/Looker/Qualtrics/Survey Monkey/InSided/JIRA/OpenAir/Mavenlink (Kantana) Administrator• Responsible for enhancements and maintenance of integrations across all the systems mentioned above• Monitoring ROI on each platform to maximize value for technology investment• Analyzing both organizational behavior and user behaviors of paying customers• Assisting Data Engineering team to create data repository that can support cohesive reporting
    View
  • Tigerconnect
    Business Operations Analyst
    Tigerconnect Sep 2015 - Dec 2018
    Santa Monica, California, Us
    • Managed CRM relationships and integrations across Marketing and Post-Sales as a Salesforce Administrator.• Administered business intelligence software (Looker), creating dashboards and templates for internal and external reporting• Enabled sales through scripted reporting automation and custom tools, utilizing product REST APIs.• Oversaw all features of Gainsight as an Administrator, including MDA integrations and CSM Cockpit/email outreaches.• Conducted analysis and modeling of customer software utilization using MySQL, Python, R, and Excel.
    View
  • Tigerconnect
    Client Care Tier 1 Support Specialist
    Tigerconnect Mar 2014 - Aug 2015
    Santa Monica, California, Us
    • Offered technical support to SaaS customers and assisted PaaS prospects in integrating with TigerText SDK.• Administered and monitored vendor SLA, performed gap analysis, and ensured adherence to the team's Support SLA.• Collaborated with Software Engineers and platform Product Teams to report and track bugs.• Managed major projects and migrations using Atlassian JIRA as a project management tool.
    View
  • Tigerconnect
    Sales Coordinator
    Tigerconnect Aug 2013 - Feb 2014
    Santa Monica, California, Us
    • Orchestrated the sales process and facilitated revenue reporting using Salesforce.• Provided expert advice on optimizing the sales process within SFDC, implementing custom fields, triggers, and workflows.• Created and maintained dashboards for tracking sales agents' performance and individual pipeline management.
    View
  • Japanese Assistance Network
    Project Manager
    Japanese Assistance Network Sep 2012 - Oct 2013
    Los Angeles, Ca, Us
    • Executed an apex project as a Salesforce Administrator, automating case reporting to Consulate/Ambassadors.• Oversaw the management of Avaya IP Office and the company's Bluehost domain, utilizing HTML, CSS, and SMTP.• Conducted document translation and provided real-time language interpretation over the phone.
    View

Will Harris Skills

Microsoft Office Microsoft Excel Social Media English Social Networking Marketing Strategy Research Powerpoint Editing Salesforce.com Customer Service Event Planning Public Speaking Business Analytics Project Management Microsoft Word Microsoft Powerpoint Avaya Ip Telephony Statistics Databases Gap Analysis Salesforce.com Administration Salesforce.com Implementation Remote Troubleshooting Statistical Data Analysis Bug Tracking Financial Modeling Version Management Issue Resolution Application Lifecycle Management Application Support Management Windows Photoshop Gainsight Administration

Will Harris Education Details

  • Ucla
    Ucla
    Mathematics And Economics

Frequently Asked Questions about Will Harris

What company does Will Harris work for?

Will Harris works for Happyco

What is Will Harris's role at the current company?

Will Harris's current role is CS Operations and Digital CS Manager.

What is Will Harris's email address?

Will Harris's email address is t.****@****ail.com

What is Will Harris's direct phone number?

Will Harris's direct phone number is +131040*****

What schools did Will Harris attend?

Will Harris attended Ucla.

What are some of Will Harris's interests?

Will Harris has interest in Health, Science And Technology, Children, Economic Empowerment.

What skills is Will Harris known for?

Will Harris has skills like Microsoft Office, Microsoft Excel, Social Media, English, Social Networking, Marketing Strategy, Research, Powerpoint, Editing, Salesforce.com, Customer Service, Event Planning.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.