Will Heaven Email & Phone Number

Redmond, Washington, Us

Honolulu, Hawaii, Us

Lead the Honolulu Rail Project with stability while navigating all external challenges, overseeing the seamless completion of project segments, and optimizing operational efficiency.* Optimize construction resources, implement advanced project trackers and dashboards to monitor progress, analyze KPIs, and address technical and commercial challenges effectively to minimize project risk and disruptions* Supervise daily on-site activities, ensuring compliance with safety protocols and regulatory requirements through comprehensive work plans and hazard analyses* Represent Hitachi Rail at crucial coordination meetings with project partners, clients, and stakeholders, fostering productive collaboration and communication* Conduct meticulous project schedule projections and constructability reviews, ensuring adherence to contractual obligations and alignment with project phases* Manage subcontractor performance, negotiate contracts to secure favorable terms, and develop strong relationships to facilitate effective communication and coordination

Honolulu, Hawaii, Us

Oversaw and revitalized an underperforming project by developing and implementing new strategies and procedures, supporting global standardization efforts, and managing construction activities to ensure timely completion of the project• Developed and implemented project construction trackers and dashboards, enhancing reporting on progress, process KPIs, and technical and commercial issues, which significantly improved project visibility and management• Identified potential problem areas and risks and successfully implemented mitigation actions, ensuring project continuity and stability, and reducing delays by 15%• Represented Hitachi Rail in coordination meetings with HART partners and stakeholders, ensuring effective communication and project alignment, and fostering collaborative problem-solving• Conducted constructability reviews and coordinated staffing and equipment requirements, optimizing project schedules and resource allocation, contributing to a 20% increase in efficiency• Spearheaded the implementation of standardized global construction methods across the project, promoting consistency and best practices within the team and improving overall project execution

Took a personal hiatus to coach tennis at a prestigious academy, while staying current with evolving trends and innovations in the construction industry.

Renton, Washington, Us

Led the development and execution of business strategies, market plans, and the overall structure for the Hawaii Pacific Rim territory, driving market share and sales growth through strategic partnerships and tailored marketing procedures.* Developed and implemented tailored sales and marketing strategies, significantly increasing market share and sales volume in the Hawaii Pacific Rim region* Successfully negotiated agreements with the local trade union, establishing Integrity Networks as a signatory contractor and expanding operational capabilities* Introduced best practices to operational and technical staff, enhancing company performance and ensuring alignment with industry standards

Mililani Town, Hawaii, Us

Project Manager/Assistant Division Manager/ITS Designer EstimatorManaged and optimized operations of the Telecommunications Division, focusing on client retention, project development, and procurement strategies while overseeing project budgets, and achieving a 200% increase in overall division revenue.* Spearheaded and implemented the integration of estimation procedures into existing programs, boosting estimation proposal output from $6.5M to $32M with a project award rate exceeding 24.25%, and significantly reducing errors* Strategically negotiated and implemented service agreements with vendors, distributors, and manufacturers including service contracts with commercial and federal agencies* Developed strong repeat and referral business, leading to aggressive new lead acquisition, and played a key role in executing grassroots marketing initiatives, increasing market share by 40%

Refine the knowledge of students on how to efficiently handle technical methods and procedure, ethical behavior, as well as professional responsibility and development. Work closely with IBEW in identifying and implementing the best course material. Conduct student assessment, grading and reviews.

Established and maintained an open-line of communication with Mesa Airlines to ensure all FAA mandates were met and in compliance with principles established by the Go Airlines facility Honolulu International Airport. Adeptly handled project estimation, procurement and management.* Managed innovative business development and marketing initiatives from conception to 100%operational.* Authored the company’s unique business marketing plans, articles of organization and operating agreements.

Maintained high-level of customer service excellence to municipal, commercial, industrial as well as state and federal clients. Coordinated all aspects of operations in both domestic and in Guam, which includes operational budget projections, employee recruitment and performance evaluations.* Instituted the foundation of the division’s operating infrastructures and procedures.* Devised and implemented project management tools to support tracking, personnel projection and management, quality controls and budget analysis.* Played an integral role on the development, construction and completion of the SIPRNET upgrade of Hickam Air Force Base as well as NIPRNET refresh.* Performed various personnel duties, such as hiring, training and placement of team members ranging from support staff to project and technical staff.* Improved client relations, which boosted business and client retention by 35%.* Successfully implemented the employee recognition program that led to dramatic increase in staff employee and retention rate by 65%.

High School Diploma, Accounting, Calculus, Chemistry, Physics, Statistics

Education record