William Hendrik Email and Phone Number

Deals with a variety of problems and sometime has to decide which answer is best. The question/issues are typically clear and requires determination of which answer (from a few choices) is the best.Planning flow of Application implementation and Documenting Application Configuration Performs a variety of tasks. Leads and directs the work of TeamHandle various project that related to Core Banking or Regulatory ApplicationsProvides occasional guidance, some of which is technicalCollaborate with other development teamsContribute to and maintain system standardsProvide Tier III/other support per request from various constituencies. Investigate and troubleshoot issuesResearch and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale

Deals with a variety of problems and sometime has to decide which answer is best. The question/issues are typically clear and requires determination of which answer (from a few choices) is the best.Oversees the design, maintenance and implementation of the systems that manage Core databasePerforms a variety of tasks. Leads and directs the work of TeamHandle various project that related to Core BankingProvides occasional guidance, some of which is technicalPerform periodic performance reporting to support capacity planningContribute to and maintain system standardsProvide Tier III/other support per request from various constituencies. Investigate and troubleshoot issuesResearch and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale

Perform daily system monitoring, verifying the integrity and availability of Core Banking server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backupsPerform regular security monitoring to identify any possible intrusionsCreate, change, and delete user accounts per requestProvide Tier III/other support per request from various constituencies. Investigate and troubleshoot issuesRepair and recover from hardware or software failures. Coordinate and communicate with impacted constituenciesEOD ProcessMIMIX Monitoring and MaintenanceResearch and recommend innovative, and where possible automated approaches for system administration tasks

Installing and configuring computer hardware operating systems and applicationsTalking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issuesTroubleshooting system and network problems and diagnosing and solving hardware or software faults, replacing parts as requiredSupporting the roll-out of new applicationsTesting and evaluating new technologyEOD Process