Will Houtsma Email & Phone Number

Melbourne, Victoria, Australia

Public Affairs & Membership Management: Acted as the primary contact for membership inquiries, managed applications and renewals, handled digital content and website management, maintained the membership database, and created marketing communications such as newsletters and reports using tools like Mailchimp and Canva, while engaging with members across Australia.Environmental Management: Administered two product stewardship schemes, FluroCycle and EXITCYCLE, managing over 450 signatories advocating for the recycling of hazardous lighting products, and travelled internationally to chair international working groups to address environmental aspects of lighting products and systems.Events Management: Planned and executed high-profile events, including the National Awards for Excellence in Lighting, managing logistics, budgeting, and vendor negotiations for over 300 guests, ensuring seamless execution and client satisfaction.Financial Management: Handled payment processing and financial reconciliation using Xero, coordinated membership invoicing, managed corporate banking operations, collaborated with accountants for financial reporting, and oversaw insurance renewals and audit preparations.CEO Assistant & Office Administration: Managed the CEO’s diary, board meeting minutes, travel arrangements, office administration, and acted as company secretary for legal and tax purposes, overseeing day-to-day operations.Political Advocacy & Standards Development: Engaged in political advocacy, meeting with key politicians and government departments to discuss regulatory matters and product stewardship, while working closely with Standards Australia and IEC on the development and alignment of international standards.

Seddon, Melbourne

Waitstaff: Delivered excellent customer service by taking orders, serving food and beverages, and addressing customer needs. Proficient in using POS systems for seamless transactions, while maintaining a friendly and professional dining experience.POS Operator: Managed sales transactions with accuracy and efficiency using POS systems. Ensured customer satisfaction by processing orders quickly and resolving any payment issues in a timely manner.Team Collaborator: Worked closely with management and kitchen staff to coordinate efficient service and maintain clear communication between front and back of house. Contributed to creating a smooth and enjoyable dining experience for customers.Kitchen Assistant: Assisted in kitchen prep, ensuring ingredients were prepared to standard and ready for service. Helped maintain cleanliness and organisation in the kitchen, supporting the team in delivering high-quality meals.

Melbourne, Victoria, Australia

• Worked with CSIRO as a work experience student for 18 months including for my honours year project.• Supervised by Dr. Daniel Liang and Mr. David Renshaw from the advanced materials R&D department. I worked at the CSIRO Clayton campus within the advanced & smart materials governmentaccredited laboratory where I participated in different experimental processes involving shape memory alloys.• Developed and constructed a microsatellite by utilising shape memory alloy material for solar panel deployment. This satellite was completed within the RMIT Space Physics laboratory while the shape memory alloy material was prepared within the CSIRO laboratory.

Geelong, Victoria, Australia

Prepared food with speed and precision, ensuring high standards in a fast-paced environment.Communicated effectively with co-workers to maintain efficient workflow.Delivered excellent customer service while managing food preparation.Managed cash handling, sales entry, and stocktake responsibilities.Placed orders in advance, anticipating busy periods.Performed grill and stovetop cooking, along with knife work for meat and vegetable prep.Oversaw daily kitchen operations, including food prep and cleaning.Served alcoholic beverages in compliance with RSA regulations.

Geelong, Victoria, Australia