- Led strategic planning initiatives to ensure the long-term viability and sustainability of the homeowners association.- Directed and supervised community projects aimed at enhancing property values and improving residents' quality of life.- Oversaw financial management, including budget development, and expense monitoring to maintain fiscal health and transparency.- Facilitated regular board meetings and collaborated with fellow board members to address community concerns and enact policies in alignment with residents' needs.- Engaged with homeowners to foster a sense of community and address individual concerns, fostering positive relationships and promoting a harmonious living environment.- Implemented and enforced association bylaws, covenants, and regulations to uphold community standards and preserve property values.- Coordinated with property management companies, vendors, and contractors to ensure efficient maintenance and upkeep of common areas and amenities.

- Spearheaded collaborative initiatives across internal departments resulting in the development of a customer efficiency program, leading to an impressive $11 million reduction in overall costs since 2020.- Innovated and refined customer-facing reports and tools, empowering clients to pinpoint inefficiencies within their consignment inventory management processes.- Delivered personalized customer assistance and devised customized strategies to enhance client efficiency with consignment reagents.- Identified redundant dependencies across organizational processes and partnered with relevant stakeholders and IT resources to devise and implement streamlined solutions.- Proactively engaged in shadowing subject matter experts throughout Beckman Coulter to deepen insights into the intricate dynamics of customer interactions, spanning from contract negotiations to maintaining enduring positive relationships, fostering robust long-term business partnerships.- Engaged in numerous Kaizen events as a subject matter expert in laboratory operations and meter efficiency at Beckman Coulter, driving the advancement of existing policy deployment initiatives.- Contributed expertise to enhance various facets of customer service, sales, and service operations, thereby enhancing customer satisfaction, minimizing inventory waste, and bolstering overall profitability.- This role demands a fusion of robust emotional intelligence and analytical prowess to swiftly discern any customer ordering patterns warranting attention, guiding them towards more efficient alternatives beneficial for both the customer and Beckman Coulter.

- Lead meetings with the Product Management, Quality, Purchasing and Engineering departments in order to define timelines for the launching of new products and to provide updates for ongoing projects- Discuss upcoming changes to current or new inventory that may be nearing its release date with the Logistics Manager and Product Management, as well as setting sales goal thresholds for TriMed’s monthly sales reports- Hold monthly conference calls with each sales manager to reinforce the agreed upon national sales goals per inventory provided in each territory and address any inadequacies with possible solutions- Completed inventory recall inspections for 45 sales representatives 9 months ahead of schedule- Traveled throughout the United States in order to maintain and improve company relations with our national sales workforce- Manage the transition of inventory and sales accounts from terminated sales representatives to their replacements within 2 to 4 weeks. - Communicate customer feedback with TriMed’s Product Management and Engineering teams to improve on existing designs, growing customer interest and increasing profitability- Design and present strategies for successful product release and sales force education for a smooth transition from the drawing board to the customer.- Continuously challenging redundant internal processes to maximize efficiency of order processing, inventory receiving and management.- Researched and championed for the purchase of automated cleaning equipment that was purchased in March 2019. This increased the output of TriMed’s Receiving Department by 40%

- Researched and implemented a more efficient process to preform maintenance on equipment used daily increasing productivity- 3+ years of sample processing using the Tecan Freedom Evo and various deck accessories. - Created and managed an Equipment Availability calendar to easily allow multiple departments access to Clinical equipment.- Train lab employees in Ariosa’s DNA extraction and micro array imaging processes.- Created a compact document to monitor daily maintenance that reduced form usage by 100% and employee time spent documenting by 80%.- Planned and executed an employee appreciation bowling day for 40 employees to boost employee morale by recognizing their hard work.

- Responsible for inputting new customer profiles into the Prophet 21 database to monitor customer orders and the fulfillment process.- Developed product-training materials to assist current and future employees in becoming more knowledgeable of product lines sold by the company.

- Assisted in organizing programs for children and adults.- Provided current information to all members for maximum participation in the weekly scheduled events.- Organized tennis workout schedules and managed court availability for 14 courts.

- Trained new employees on work flow and daily responsibilities.- Constantly provided necessary maintenance to the facility in order to ensure the safety and enjoyment of the guests.- Sold tickets, kept inventory and replenished stock levels of the concession stand.- Maintained theater cleanliness.