William Evans Email & Phone Number

La Marque, TX, US

Houston, Texas, United States

• Led development team to implement multiple new payment methods for customers, increasingcustomer-based revenue by 30% month over month.
• Orchestrated collaboration with multiple 3rd party vendors regarding fraud, money laundering, andpayment processing.
• Evaluated state-specific Gambling Regulations to prevent company fines and penalties

• Directed the implementation of Microsoft Dynamics 365 for recently purchased subsidiarycompany to align with existing company guidelines.
• Conducted business interviews to re-engineer processes to match new D365 processes.
• Defined product roadmap to determine immediate MVP versus long-term objectives.

Indianapolis, Indiana, United States

• Oversaw all technical aspects of newly created subsidiary company.
• Arranged collaboration between Senior Leadership and subsidiary main client to streamlineimplementation roadmap.
• Coordinated technical rollout on apparel supply chain management for over 1,000 collegiatebookstores.
• Led development of a website for Custom Sales Orders placed at collegiate bookstores.

Indianapolis, Indiana

• Coordinated implementation of new coverage options provided through Geico.com website.
• Directed multiple scrum teams through standard Scrum ceremonies.
• Spearheaded improvements to internal Customer Service application, improving overall AverageHandling Time by 35%.