-

Provide professional emotional, cultural and pastoral support to all residents, staff and families- Outreach visitation, spiritual/grief/bereavement/ethical/cultural counseling provided to everyone- Maintain patient confidentiality and mediation in sensitive situations- Actively advise/administratively support the facility's Pain, Palliative, and Ethics Committee- Build meaningful relationships and positive rapport with residents, family, and staff- Provide individual or group music therapy - Plan and/or participate/conduct in facility events such as chapel and memorial services- Special attention given to residents facing severe dementia, illness, and palliative status- Address issues where linguistic, cultural, and communication barriers exist- Coordinate and oversee volunteers and outside faith group activities- Make appointments and/or arrangements with faith groups and funeral homes- Maintain care plans and observational notes on resident's overall well-being - Point Click Care and Activity Pro software used regularly- Regularly advise on ethical issues occuring within the workplace environment- Helped in developing the facility's current palliative care policies and program

- conduct/coordinate thorough internal/external investigations related to quality problems- coordinate the afternoon shift quality department- answer and make decisions on all employee quality questions and concerns - provide direct customer quality relations support with Honda Canada - develop quality educational material/train company staff- regularly use Microsoft Word, Powerpoint, and Excel for work-related projects- develop and implement quality standards and preventitive countermeasures- document all quality related data using spreadsheets and company databases - lead daily afternoon and night production pre-shift staff meetings - support all other departments as requiredGeneral Associate- Quality Assurance & Production (2011-2016)- Assemble a variety of automotive parts according to standards and specifications- Provide quality assurance support and regularly check automotive parts for quality standards - Thoroughly record and document all quality issues and findings- Provide 1 to 1 staff training, answer questions, and document progress- Ensure compliance with quality policies is regularly followed- Provide research support for company quality and production improvement programs- Present with Powerpoint improvement suggestions to company executives for implementation

- Provided pastoral support and events for youth/young adult parishioners- Planned, conducted, coordinated and advertised program events- Taught religious educational material in small groups, seminars, and at local schools- Maintained program's website, social media accounts, and Powerpoint presentations- Coordinated volunteer opportunities for highschool students- Provided religious tutorial instruction to new members

- Built working relationships with local healthcare professionals- Developed and implemented marketing strategies- Provided community education about company healthcare services through workshops and seminars- Dealt with client referrals and other service inquiries- Visited local healthcare facilities as part of the company's community relations goals- Provided hands-on professional caregiver and palliative support to clients

- Provided at-home caregiver and palliative support to clients- Ensured that client's overall physical, emotional, cultural, and spiritual needs were met

- Ensured customer satisfaction by providing service in a timely and friendly manner- Took meal orders on cash register, prepared orders, and conducted cleaning responsibilities

- Ensured all food products were made, produced, and packaged according to standards- Handled large machines and packaged finished goods off conveyor lines

- Assisted in the pastoral care of the congregation and helped with charitable outreach - Conducted worship services and liturgies, prepared and preached sermons- Conducted Bible studies, lead youth and young adult activities, and Sunday School- Visited sick and elderly parish members at their homes, nursing homes and/or in hospital