Led the development and refinement of core IT and cybersecurity services, helping small businesses enhance their digital security and operational capabilities.Worked closely with a small, agile team to create product roadmaps for IT consulting, product development, and AI/data visualization services, aligning solutions with client needs.Conducted basic market research and gathered customer feedback to guide product enhancements, improving client satisfaction and driving incremental business growth.Applied agile project management practices to improve team collaboration and streamline product development processes, resulting in faster and more efficient product launches.Supported the integration of new technologies and tools into product offerings, adding value for clients and improving service outcomes.Provided hands-on support to clients, ensuring smooth onboarding and helping them better understand and adopt new technologies.

As the Founder of Global Tangent, I lead the development of innovative solutions aimed at tackling global challenges. My responsibilities encompass product strategy, market research, and building cross-functional teams to lay the groundwork for future product launches. Key contributions include:Product Strategy & Roadmap Development: Developed product strategies based on in-depth market research, customer feedback, and competitive analysis, setting a strong foundation for future product offerings.Cross-functional Collaboration: Coordinated efforts with potential engineering, design, and marketing teams to define product requirements and streamline early-stage development.Agile Project Management: Implemented agile methodologies to ensure efficient product development cycles and adaptability to evolving market needs.Customer-Centric Innovation: Used data-driven insights to identify key customer pain points, guiding the conceptualization of tailored product solutions that align with market demands.Stakeholder Engagement: Worked with stakeholders to align on business goals, funding strategies, and the long-term vision for product success.This role has sharpened my expertise in product strategy, market analysis, and agile project management, preparing for successful product launches and market entry in the near future.

Led the design and implementation of intelligent logistics solutions, enhancing supply chain efficiency and customer satisfaction for a diverse range of clients.Collaborated with cross-functional teams to develop and optimize Less Than Truckload (LTL), Truckload, Air Freight, and Ocean Freight services, resulting in a 25% reduction in transit times.Managed the end-to-end product lifecycle, including market analysis, product positioning, and performance tracking, leading to increased profitability and market share.Developed data-driven strategies and utilized advanced analytics to identify trends and opportunities, driving continuous improvement in service offerings and operational processes.Established strong relationships with carriers and customers to ensure seamless communication and high service quality, enhancing overall client experience.Implemented technology solutions to improve visibility and tracking across the supply chain, contributing to a 30% increase in customer engagement and retention.Championed sustainable practices within logistics operations, aligning product strategies with environmental goals and enhancing corporate responsibility initiatives.

Spearheaded the development and execution of innovative offshore supply vessel solutions tailored for International Energy Companies and EPC Contractors operating in Africa and the Middle East.Collaborated cross-functionally with technical and operational teams to optimize vessel management, ensuring compliance with local regulations and operational efficiency.Implemented a comprehensive product lifecycle management strategy, from market research and requirements gathering to product launch and post-launch evaluation, enhancing service delivery and client satisfaction.Developed and maintained key performance indicators (KPIs) to track product performance, leading to a 20% increase in operational efficiency within the first year.Engaged with stakeholders, including ship owners and investment funds, to align product offerings with market needs, contributing to the successful management of multiple Offshore Supply Vessels.Championed high HSE (Health, Safety, and Environment) standards, embedding a safety-first culture in product development and operational processes.Leveraged data analytics to assess market trends and customer feedback, driving continuous improvement and innovation in service offerings.

Dynamic leader with extensive experience in maritime operations, managing large-scale operations and cross-functional teams in complex environments. Key accomplishments include:Product Lifecycle & Stakeholder Management: Led critical navigation, safety, and cargo operations, collaborating with diverse stakeholders to align strategies with business objectives.Cross-functional Leadership & Team Alignment: Managed multidisciplinary teams to ensure alignment with operational goals and compliance requirements, fostering collaboration across departments to achieve project timelines.Data-Driven Decision Making: Leveraged data analysis tools to track key performance metrics and drive continuous improvement, enhancing resource allocation and performance tracking.Operational Efficiency & Process Optimization: Spearheaded initiatives to improve operational efficiency, minimize risks, and ensure regulatory compliance.Risk Management & Problem Solving: Developed and implemented risk management strategies, addressing real-time challenges in high-pressure environments.Customer-Centric Focus: Managed crew and customer needs, balancing operational efficiency with stakeholder satisfaction, ensuring operations met quality standards.This experience has cultivated strong skills in leadership, stakeholder engagement, process optimization, and data-driven decision-making, providing a solid foundation for effectively managing product lifecycles and delivering value in a technology-driven environment.