• Processing and retaining information relayed by phone.• Accurately typing notes on a computer, quickly.• Displaying a highly professional and empathetic attitude towards customers• Working on behalf of travel insurance underwriters to risk assess pre excising medical conditions• Implementing data protection policy

• Responsible for the training and induction of new staff members.• Opening and closing duties. • Assisting on multiple stations of the restaurant to ensure the company’s high standards are maintained.• Fire marshal duties. • General restaurant administration.Key achievements• Staff rep; organizing birthday/leaving cards, work events and tips.

• Assistance with the operations of a busy nightclub duties included restocking the bar, order taking and maintaining a high level of customer service.• Training and inducting new staff.• Banking of till deposits.

• Key member of the team for the grand opening of the Flagship Canadian store of Nandos.• Full training and exposure to working all stations of the restaurant including kitchen and front of house. • Managerial duties included customer communication via email or telephone.• Organising large bookings and corporate companies catering requirements.• Responsible for daily bank deposits.Key achievements• Promoted after 5 months to join the management team.