William Amick Email & Phone Number

Cheyenne, Wy, Us

Cheyenne, Wy, Us

Cheyenne, Wy, Us

Cheyenne, Wy, Us

Cheyenne, Wyoming, Us

— Deploy, manage and troubleshoot all systems and hardware utilized by the Credit Union.— Manage two departments, consisting of IT Operations, and IT Business Systems, containing 8-12 individuals. (Business Systems was expanded into a new department in Spring of 2016)o Schedulingo On Call direction and managemento Prioritization of taskso Serve as department point of contact for Leadership. o Resolve issueso Budgetary Forecasting and Oversighto License Managemento Software and Hardware decisioning and procuremento Vendor Relationship and Due Diligence oversighto Interview and Candidate Selectiono Outage Resolution and Communicationo Customer Service Leadership and Training. o Project Research, Development, and Implementationo Security Oversight and Guidance (2015 Security audit score of 70%, 2016 Security Audit score of 86%)— Serve as primary Project Manager for all Credit Union projects with an impact to the technology infrastructure in place or desired. Manage all aspects of the implementation and support of the project and its associated goals. o Major Projects – Conversion of Core Banking System; Merger of Community Financial Credit Union and Warren Federal Credit Union to become Blue Federal Credit Union; Complete overhaul of all physical desktops in the environment; Opening of a centralized call center, admin facility, and two new branches; Migrate all systems and services to Windows 10; Implementation of Cisco WebEx technologies, to include video collaboration systems at multiple locations

Chicago, Il, Us

• Human Resource decisions and execution• Inventory control and Loss Prevention• Sales and Profit tracking database creation, training, and implementation• On-site Network repair solutions • Strategic Merchandising strategy and implementation, to include locality specific merchandising• Project Planning and development• Financial control and evaluation• Risk Management• Facility Management• Vendor interactions, direction, and accountability• Customer relations and satisfaction• Team Building and Staff Retention• Aggressive marketing solutions and account base development• Team development for the growth of internal candidates to key roles

Mooresville, Nc, Us

• Human Resource decisions and execution• Inventory control and Loss Prevention• Sales and Profit tracking database creation, training, and implementation• On-site Network repair solutions • Strategic Merchandising strategy and implementation, to include locality specific merchandising• Project Planning and development• Financial control and evaluation• Risk Management• Facility Management• Vendor interactions, direction, and accountability• Customer relations and satisfaction• Team Building and Staff Retention• Aggressive marketing solutions and account base development• Team development for the growth of internal candidates to key roles

Master Of Science - Information Technology Leadership, Computer/Information Technology Administration And Management

Bachelor Of Science (B.S.), Information Technology - Network Administration

Bachelor Of Science (B.S.), Aviation - Professional Pilot