William Andrews

William Andrews Email and Phone Number

SENIOR VICE PRESIDENT (SVP) OF CUSTOMER SUCCESS at Cohere Beauty @ Cohere Beauty
William Andrews's Location
Greater Richmond Region, United States, United States
William Andrews's Contact Details

William Andrews personal email

n/a
About William Andrews

Visionary, strategically focused leader and change agent accomplished in championing growth strategies, managing P&Ls and building/nurturing teams to deliver against mission-critical initiatives. High-impact and high-energy leader proven to build businesses, spearhead change, develop and execute revenue, and orchestrate organizational transformations. Positioned companies and teams to out-compete, out-innovate, and outperform market and industry benchmarks. Passionate about helping entrepreneurial, small to mid-market, growth-focused businesses achieve their goals.Proven track record of spearheading flawless new product launches and driving innovation within highly regulated industries. Adept at leading cross-functional teams to integrate customer-centricity and compliance into all facets of product development. Strong background in scientific research, project management, and regulatory affairs, with a passion for enhancing the customer experience.

William Andrews's Current Company Details
Cohere Beauty

Cohere Beauty

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SENIOR VICE PRESIDENT (SVP) OF CUSTOMER SUCCESS at Cohere Beauty
William Andrews Work Experience Details
  • Cohere Beauty
    Senior Vice President (Svp) Of Customer Success
    Cohere Beauty Nov 2023 - Present
    Omaha, Ne, Us
    • Lead cross-functional teams to integrate customer-centricity and compliance into all facets of product development• Develop and execute the organization's R&D and regulatory strategy in alignment with customer goals and business objectives• Oversee the end-to-end research and development process, ensuring customer needs and preferences are central to all innovation efforts• Foster a culture of innovation, leading the development of new products and services to meet the evolving needs of B2B customers• Executive sponsor customer-facing initiatives from concept to delivery, ensuring successful execution and customer satisfaction• Provide exceptional support for B2B clients through effective leadership of the Customer Service team and establishment of KPIs for satisfaction, loyalty, and retention.• Establish and maintain relationships with regulatory agencies, industry partners, and external stakeholders to ensure compliance with applicable laws and regulations • Collaborate with cross-functional teams to integrate regulatory compliance considerations into product development processes and go-to-market strategies• Monitor industry trends and competitive developments to identify opportunities for innovation and competitive advantage• Lead by example, demonstrating a commitment to excellence, integrity, and ethical behavior
  • Chemtreat
    Vice President Of Global Operations
    Chemtreat Dec 2021 - Nov 2023
    Glen Allen, Va, Us
    • Responsible for leading the combined global operations teams including customer support, EHS, Danaher business systems, ChemTreat ERP, supply chain, procurement, manufacturing, quality, and transportation• 5 Manufacturing plants, $300M/Y supply chain, $30/year budget, & 260 global associates in the Americas• Converted a siloed organization into a high functioning matrix team with a goal of >95% on time delivery while delivering a minimum of 1 working capital turn improvement in 2022o Established a culture of safety first resulting in 6 passed external audits and >125 days without incident in 2022o Increased on time delivery by 30% from 60% to 90% in 2022 while driving back log down from 1.8 M lbs to less than 20 K lbso Reduced inventory by >$4 M and increased weighted inventory turns by 0.7 turns.o Supported double digit revenue growth• Completed a complete global reorganization.
  • Chemtreat
    Vice President Of Research, Development, & Technology
    Chemtreat May 2020 - Dec 2021
    Glen Allen, Va, Us
    Responsible for leading the development and deployment of innovative, value-added solutions that leverage data, software, equipment, and chemistry to further differentiate ChemTreat in the market and support our growth.
  • Chemtreat
    Director, Ct Solutions
    Chemtreat Jun 2019 - May 2020
    Glen Allen, Va, Us
  • Buckman
    Global Senior Director Of Strategic Technology And Business Development – Water
    Buckman Mar 2018 - Mar 2019
    Memphis, Tennessee, Us
    • Design and implement a new global research structure, strategy, and operating model• Through an organizational redesign, create a balanced R&D organization that supports sales, product development, technical services, and innovation• Lead the cultural shift from opportunistic to proactive customer focused innovation• Scout and evaluate emerging technology for competition and M&A• Spearhead the development of a $200M focused innovation portfolio of chemical and digital offerings that have wide global applicability and clear value propositions• Provide leadership to Buckman’s global water research and technology organization• In collaboration with sales and marketing, translate the global water businesses goals into a focused research, product technology, and growth execution plan• Support the transformation of the water division into a world-class organization with a portfolio of innovative technologies based on customer needs• Drive the bottoms up global strategy development and implementation process • Technical leader in the development of Buckman’s global water strategy and the reorganization form siloed operating companies to Business unit operating model• Provide technical input into the overall global water strategy to ensure that the team continuously delivers commercially viable solutions to our customers and delivers value to the organization• Utilize industry relationships and credibility to penetrate a $350M market by establishing a tier 1 partner relationship based on joint technology development and combined offerings
  • Nalco Champion, An Ecolab Company
    Sr. Director, Global Reservoir And Water Solutions
    Nalco Champion, An Ecolab Company Oct 2017 - Mar 2018
    Sugar Land, Tx, Us
    Lead two of three key global growth platforms, responsible for delivering $250M growth in five years Develop a focused, capable, and empowered 27-person global business development teamBuild cross-functional customer-focused support team to execute on growth targets
  • Nalco Champion, An Ecolab Company - Tiorco
    Global Leader Of Sales, Operations, And Research
    Nalco Champion, An Ecolab Company - Tiorco Mar 2016 - Oct 2017
    Global Leader of the TIORCO sales, operations, and research organization with in Nalco Champion. Responsible for leading the organization, managing the TIORCO global P&L, and executing upon a focused EOR strategy. Working to align with and integrating into the OFC organization.• Led the 50-person TIORCO global organization of sales, operations, and research professionals• Managed the $16M global P&L, developed a focused business strategy, and executed on the business plan • Directed the largest, most successful customer collaboration in company history in the development and successful field trial of a new technology, resulting in $30M in revenue and IRR of > 20%; Managed the five year project with over 250 participants across four companies• Led the development, trial, launch, and global sales strategy of two patent-pending technologies valued at >$100 M and double digit OI• Transitioned, integrated, and aligned TIORCO business with the parent after organization
  • Nalco Champion, An Ecolab Company - Tiorco
    Director Of Research, Development, And Engineering: Enhanced Oil Recovery
    Nalco Champion, An Ecolab Company - Tiorco Jun 2015 - Mar 2016
    Director of Research, Development, and Engineering: Chemical Enhanced Oil RecoveryLead and manage four teams (26 researchers), in the development of chemical solutions for Chemical Enhanced Oil Recovery (EOR).Successfully led a $269M Innovation portfolio of 6 projects that were resourced, supported and on time.Launched the division’s first new commercial offering valued at $10M (6 products).Led the dissolution of the TIORCO Joint Venture, including reduction in force, reorganization, and integration of the TIORCO organization into the larger Nalco Champion.Coordinated the development of multiple, interdependent chemical projects between cross-functional Nalco teams, customers, and external collaborators to ensure timely completion.Worked intimately with marketing and senior leadership to understand the business and technical requirements of chemical EOR, bring new desirable products to market, and manage business expectations on current and future needs.Developed commercially viable solutions to grow and support the business as a technical customer consultant; work closely with sales leads and customers (50% customer facing role requiring 70% domestic and international (Europe, South America, and Canada travel).Built strong, intimate and trusting relationships with customers, in close collaboration with global sales. Implemented a new sales approach for Canada that provided additional growth opportunities.Influenced the direction of the business and the organization as a key member of the leadership team.Reduced spending by 40% and increased productivity by 30% year over year.Established a true culture of safety first, recognized internally as best in class.Developed the team in leadership, independence, collaboration, and accountability.
  • Nalco Champion, An Ecolab Company - Tiorco
    Sr. Research & Development Manager: Polymer Eor Research
    Nalco Champion, An Ecolab Company - Tiorco Oct 2013 - Jun 2015
    Sr. Research & Development Manager: Polymer EOR ResearchResponsible for leading and managing a team of 12 researchers and Nalco Champion’s efforts in the development of chemical solutions for Enhanced Oil Recovery (EOR) Project Manager coordinating the development of multiple, interdependent chemical projects between cross-functional Nalco teams, customers, and external collaborators to ensure timely completionWorking intimately with marketing and senior leadership to understand the business and technical requirements of chemical EOR, bring new, desirable products to market, and manage business expectations on current and future needs
  • Nalco Champion, An Ecolab Company - Tiorco
    Research & Development Manager: Oil Sands & Produced Water Research
    Nalco Champion, An Ecolab Company - Tiorco Apr 2013 - Oct 2013
    Oil Sands & Produced Water Research Group Manager:Responsible for leading and managing a team of researchers and Nalco’s efforts in the development of new technologies and chemical solutions to support our customers ability to produce oil through in situ (SAGD), steam, and mining methods. Project Manager responsible for coordinating projects between cross-functional Nalco teams, customers, and external collaborators to ensure timely completion.
  • Nalco
    Research And Development Group Leader
    Nalco May 2012 - Apr 2013
    Sustainable Chemistry Research Group Leader: Manager and project leader responsible for managing a small team of researchers, and leading Nalco’s efforts in the development of sustainable chemical solutions for all Nalco applications Project Manager responsible for coordinating open innovation projects between cross-functional Nalco teams and external collaborators to ensure timely completion
  • Nalco
    Senior Research Chemist
    Nalco Feb 2010 - May 2012
    Principle Investigator/ Project Leader responsible for leading, managing, and coordinating Nalco’s efforts in the development of novel CO2 absorbents and their application to both gas processing and flue gas carbon capture.Development of green high stress polymers for enhanced oil recoveryProposed a tailorable synthesis of metal scavenging polymer backbonesDeveloped/optimized the synthesis and manufacture of alternative polyaluminum chlorides
  • Nalco
    Senior Chemist
    Nalco Oct 2007 - Feb 2010
  • Bayer Materialscience
    Research Assistant (Summer Employment)
    Bayer Materialscience May 2001 - Aug 2001
    Leverkusen, Nrw, De
    Development of polyurethane dispersions used in the production of alcohol resistant gloves.

William Andrews Skills

Chemistry Polymers Organic Synthesis R&d Organic Chemistry Organometallic Chemistry Polymer Chemistry Synthetic Organic Chemistry Chemical Engineering Analytical Chemistry Materials Science Project Management Characterization Cross Functional Team Leadership Management Petroleum Coatings Spectroscopy Biochemistry Nmr Hplc Medicinal Chemistry Technology Transfer Gas

William Andrews Education Details

  • Indiana University Bloomington
    Indiana University Bloomington
    Organic Chemistry
  • Allegheny College
    Allegheny College
    Chemistry

Frequently Asked Questions about William Andrews

What company does William Andrews work for?

William Andrews works for Cohere Beauty

What is William Andrews's role at the current company?

William Andrews's current role is SENIOR VICE PRESIDENT (SVP) OF CUSTOMER SUCCESS at Cohere Beauty.

What is William Andrews's email address?

William Andrews's email address is wa****@****att.net

What schools did William Andrews attend?

William Andrews attended Indiana University Bloomington, Allegheny College.

What skills is William Andrews known for?

William Andrews has skills like Chemistry, Polymers, Organic Synthesis, R&d, Organic Chemistry, Organometallic Chemistry, Polymer Chemistry, Synthetic Organic Chemistry, Chemical Engineering, Analytical Chemistry, Materials Science, Project Management.

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