Private consulting firm specializing in business intelligence, big data analytics, and process optimization. Managing a team of private contractors across various client projects. Assist with analytics for automation, profitability, resource utilization, contract negotiation, process optimization, and strategic pricing guides.Specializing in complex data analysis, model creation, and forecasting. Experts in Alteryx, Power BI, and Tableau.

Accountable for all IT functions, cyber security, data and reporting, and computer systems engineering. Creates and executes on cyber security initiatives to ensure security. Presents cyber security status to board on a semi-annual basis.

Accountable for all IT functions, cyber security, data and reporting, and systems engineering. Creates and executes on cyber security initiatives to ensure security. Presents cyber security status to board on a semi-annual basis.

Drives results for all information technology within the business, reporting to the COO with a multi-million dollar budget. Oversees application development for in-house ERP and CRM with 300 users, reporting and data science, help desk, databases, network infrastructure, and VoIP for 3 call centers.

Leads organizational initiatives through planning, organizing, and monitoring interconnected projects. Responsible for creating processes, ensuring process compliance, resource management, metrics and reporting, and lessons learned. Additionally, delivered earned value management, prioritization metrics, project status reporting, and inter-program dependency management. • Implemented software and hardware upgrade to catalog management system which decreased implementation time by 30% and increased uptime and reliability in line with industry SLAs. • Led deployment of network-wide traffic management solution which increased network availability by optimizing video streaming. • Instituted a process control mechanism within an application to prevent accidental breakage or modification of unintended systems. This eliminated downtime associated with mistaken changes and solidified the change control process. • Managed a program moving PCI and legal data to a new and updated system with increased flexibility. This moved the system from domestic to international usage capability.

Planned, managed, and executed large scale projects to meet the technological infrastructure needs of partner credit unions across the US. Assessed business implications for each project phase and monitored progress to meet deadlines and cost targets. • Led project establishing hardware VPN solutions for nationwide remote workers including security, reliability, and authentication requirements. • Managed project establishing automation on social security administration requests for personal financial information.• Managed project establishing offshore NOC and contact center for 24hr support. • Drove PMO improvements through the implementation of new process management tools which allow for increased visibility, stakeholder management, and earned value management.• Thrived as technical project manager creating technical requirements and work breakdown structures out of business needs ensuring customer satisfaction on a multitude of projects simultaneously.

Served as program manager coordinating a series of technical hardware and software projects with tight constraints and mutual interdependence to ensure successful integration. • Headed program increasing the unit’s operating efficiencies by 30% of and decreasing 50% of the acquisition time through streamlining of policies and processes using ERP and CRM toolsets.• Operated as intermediary between technical specialists and key stakeholders effectively bridging the gap. • Improved the Key Performance Indicators (KPI) through reductions in operating costs and implementation of best practices.• Managed $4M in high-value equipment and services contracts, ensuring vendor adherence to contract terms and on time contract renewals. • Managed all phases of software development lifecycle (SDLC) to create individual databases for travel tracking, budgeting, and asset management with analytical breakdowns of asset utilization, budget metrics by section and time period, and statistical analysis of budget expenditures. o Extracted, transformed, and loaded legacy data for all databases.o Resulted in 35 users having instantaneous access to information that previously took weeks to gather. This information management solution saves more than $50K per annum.

Ensured that 75 vehicles were operationally ready for their delivery routes. Performed all necessary inspections, maintenance, and repairs. Utilized records system to track vehicle mileage against repairs and maintenance to preempt failures based on historical analysis.