As the Client Success Manager, I am responsible for on-boarding, setting up and managing a portfolio of pleased clients. I strive to understand each client’s business, own relationships, facilitate on-boarding activities, and provide regular updates and guidance. I manage and closely communicate with our sales team to keep them updated on each client’s activities. My goal is to ensure our clients success with Marqana Digital's expertise.Duties & Responsibilities:-Establish strong relationships with clients including understanding their business objectives & identifying how Marqana Digital can exceed their needs-Fulfill initial on-boarding for clients-Proactively reach out to the client for regular reviews of their needs and provide recommendations-Travel to customer’s sites for on-boarding & routine checkups

Duties & Responsibilities: - Undertakes selecting, orienting, training, assigning, scheduling, & keeping employees on task; planning, monitoring, & reviewing job contributions; enforcing policies & procedures.- Achieved operational objectives by contributing information & recommendations to strategic plans & reviews; preparing & completing action plans; implementing production, productivity, & resolving problems.- Met financial objectives by forecasting requirements; formulating an annual budget; scheduling expenditures; analyzing discrepancies; initiating corrective actions.- Enhanced department & organization reputation by accepting ownership for accomplishing new & different requests; exploring opportunities to add value to job accomplishments.

-Updated information for user guides -Was a representative at marketing events -Successful completed RFP's for UN -Helped accounting with maintenance renewals

-Called vendors placed orders-Organized vendor database-Looked for partnerships that would work with us overseas-SBA