William Augustine Email & Phone Number

Portland, Oregon Area

Providing high-level revenue cycle consulting services including:- Revenue Cycle Health Assessments- Reporting and Metric Design- Custom Revenue Cycle Education- Strategic Optimization

Medford, Oregon Area

• Lead the Revenue Cycle Department and was responsible for all billing and collections of the physician group.
• Reported directly to Chief Financial Officer.
• Created and enforced Policies and Procedures for the Revenue Cycle Department for all billing and collection activities.
• Directly supervised the Central Billing Office including payment posting, insurance follow-up, and patient collections.
• Participated on Asante Committees including Compliance Audit Committee, ICD-10 Leadership Committee, Information Systems Advisory Counsel, Ambulatory Physician Advisory Committee and Asante Physician Partners.
• Oversaw hiring, firing, discipline and promotions of all staff.

Las Vegas, Nevada Area

• Top executive officer in charge of all daily operations of the practice.
• Reported directly to and was responsible for implementing all directives from the Medical Executive Committee (MEC) made up of five physician partners
• Direct supervision of the practice management team consisting of directors, supervisors and leads from the following departments – Clinical, Diagnostic Testing, Billing and Collections, Accounts Payable, Front Desk.
• Directed the actions of the corporate attorneys, accountants, lenders, brokers, and consultants.

Las Vegas, Nevada Area

• Responsible for all billing and collection activities for professional, technical, and contracted services across the practice
• Direct supervision of 23-person billing and collection department, consisting of authorizations, demographic and insurance verification, coding and charge entry, payment posting, insurance follow-up, and patient.
• Management of 8-person office scheduling department
• Shared management of 10 front office personnel at 5 locations
• Researched and implemented new modalities including Cardiac PET, coronary CTA, trans-cranial doppler, nerve conduction studies, in-office vein ablations, electronic counter pulsation, telemetry monitors, and in-house lab
• Provided daily, weekly, monthly, and other management/trend reporting (spreadsheet and/or custom reports) as required by the physician partners

Las Vegas, Nevada Area

• Responsible for Billing Office, Human Resources, and Accounts Payable Departments (15 employees)
• Maintained profitable financial practices during group restructuring
• Maintained capitation contract generating 25% of annual revenue
• Established policies and procedures for ethical and fiscally responsible billing practices
• Recruitment, training, disciplining, and employee reviews
• Prepared daily, weekly, monthly, and custom reporting as required by physician partners

Las Vegas, Nevada Area

• Established in-house department to take over billing and collection functions from outside service
• Developed department policies and procedures to ensure ethical and fiscally responsible billing and collection practices
• Hired, trained, and managed all in-house billing personnel
• Analyzed, selected, and maintained billing software (MEDIC)
• Created and maintained correct CPT, HCPCS, and ICD-9 coding practices, and ensured compliance with all governmental regulations

Bachelor Of Science (Bs), Mathematics

Education record