William Sutherland Email & Phone Number

Milliken, Co, Us

Tampa, Fl, Us

As a Scrum Master, I manage other software tools team to deliver hardware management software for new and existing platforms. I lead and direct all functions involved in managing multiple hardware related projects using Jira to devise and deploy a full-scale Agile methodology with keen focus on delivering updated software. My key accomplishment:• Accomplished aggressive timelines for product release by leading and directing team of offshore consultants.

Tulsa, Ok, Us

As a Senior Program Manager, I provided Agile training for other programming groups within the agency. Provided updated software for universal usage by all USDA, both internally and externally by formulating and embedding full-scale Agile methodology. My Key Highlights:• Recognized by USDA leadership by steering all facets surrounding full SCRUM features from project initiation, daily SCRUMS, and all appropriate Agile ceremonies.

Mclean, Virginia, Us

While working as a Program Manager I ensured compliance with strict state contractual obligations, while migrating new-hire databases to VM server. I developed, and deployed the company's after-action process, ensuring the preservation of project history and learning within the SharePoint environment. I managed infrastructures, services, and disaster recovery processes for large governmental environments, while leading Project Management Officer (PMO), establishing a culture of repeatable processes around state and federal government data and call center infrastructure project. Below were some of my key accomplishments:• Launched Agile methodologies to the IT organization by establishing call centers for the Enrollment Broker program.• Acknowledged for delivering first disaster recovery project/model which adopted as the corporate standard ongoing, while serving as a project manager.• Ensured savings by $20M by directing a large-scale remediation project regarding the migration of Oracle databases on VMWare to a Solaris Spark environment.• Initiated Agile methodologies to the IT organization with focus on increasing effectiveness and efficiency by leading various call centers for the Enrollment Broker program.

Fairfax, Virginia, Us

During my job as a Director I was involved in collaborating with the Department of Labor, while creating and presenting PMI agile presentation. Served as a subject matter expert (SME) for GovernmnetCIOMagazine.com, ensuring agile methodologies and management. I led processes involved in profit and loss (P&L) and general management of the firm's Agile practice to ensure quality service. I developed and deployed employed broad analytical skills in monitoring talent, capabilities, and resources within the program management organization, while leading a team of 12 cross-functional professionals. I planned and implemented competency in Agile transformation methodologies across the VA, while serving as Scrum Master and trusted advisor to Federal project manager. My career accomplishments under this job title:• Succeeded in receiving outstanding performance reviews leading to a 2-year expansion of a multi-million-dollar project.• Established and maintained robust client relationships to ensure smooth execution of programs across U.S. Department of Veteran's Affairs (VA).• Led and directed 36 software development projects within the Agile framework, delivering a product with improved metrics and cost-savings capabilities, while mentoring team of professionals.

- Provides consulting and coaching services with a focus on mission definition, organizational structure, systems optimization, increased efficiencies, and savings. Independently developing smartphone application that is a training aide study for PMI and Scrum Alliance certifications. * Played a key role in increasing client’s grant funding.* Selected for presentation of leadership workshops.

- Brought onboard to a short-term Agile engagement as a Scrum Master, project master and manager of data governance, change/configuration management, testing and implementation of State Farm's consolidation of client information systems to a single-source across all business lines for 18,000 agents and 81M policies/accounts in North America.- Provided comprehensive support of State Farm's transformation from a product to a customer-centric strategy. Key achievements while in the position included:* Served as a member of the management team that led one of the largest IT projects ever undertaken by State Farm.

Worldwide, Oo

- Led the organization's efforts in winning the USPS EPMO contract, managing as many as 25 team members in defining and developing processes and procedures for USPS Engineering and IT Services. - Served as a key internal advisor to build EPMO competency across the industry sector, guiding other consultants in the understanding and effective utilization of key performance indicators (KPIs).

Melbourne, Florida, Us

- Managed a large portion of a $1.3B contract and a staff of 55 team members in the oversight of the agency's property portfolio and supply chain along with change and configuration management initiatives within the National Reconnaissance Office. - Recognized as a subject matter expert regarding Part 45-1 of FAR government property and data security regulations, setting up a definitive software library (DSL) and designing a product offering catalogue in line with ITIL standards.- Led a team of 175 in managing the USPS Maintenance Technical Support Call Center, redesigning operations to improve functionality, productivity and staff satisfaction and preparing technical maintenance manuals. - Oversaw the successful ISO 9001 certification initiative, developing and implementing quality standards and coaching and mentoring the leadership team. - Directed the efforts of 18 engineers supporting the federal systems integration projects, developing quality policies and procedures to that ensured ISO 9000 certification and defining and rolling out quality standards. Key achievements while in the position included:* Produced an increase in the original contract value from $100M to $125M+ with task orders.

- Provided comprehensive consulting and coaching services focused on mission definition, organizational structure and ways to increase efficiencies and cost-savings. - Played a key role in increasing the availability of grant funding and selected to participate in a Board Source leadership workshop focused on consulting to non-profit organizations.

San Antonio, Texas, Us

- Led a staff of 16 project managers and 150 systems engineers in the concept-through-completion delivery of complex federal systems integration projects. - Created new business and expanded the scope of ongoing projects. Recruited and managed project managers, integration design analysts, integration engineers and consultants. - Developed methodologies and standards to improve project control, efficiency, profitability and quality.Key achievements while in the position included:* TSA. Managed a 10-month program developing systems capabilities to support successful screening/hiring of 64,000 airline safety staff. Oversaw staff of 150 and $49M budget. * Immigration and Naturalization Service (INS). Led and directed development of a Tier 1 call center. Created system to handle 30 million calls per year with 400+ phone reps. Budget $2.2M; staff 15.

Master Of Arts (M.A.), Organizational Management

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Masters Level Professional Certification, Transformational Leadership And Leadership Coaching

Professional Certification, Leadership

Bachelor Of Science (B.S.), Computer Information Systems

Master Of Business Administration - Mba