William Bethea Email & Phone Number

Oregon, United States

Technical Marketing Engineer, Segment focused, on PML (Performance Marketing Lab) Team.Leaning heavily into AIGC (AI Generated Content), and AI/ML on Client.Providing foundations for claims through proof points.Driving engineering development.Researching market segments.Influencing and crafting messaging.Developing and presenting technology workloads and demos.Previously, Intel Mobile Graphics technology.

Hillsboro, Or

Performance testing, and collection of proof points from high-end graphics software, running on notebook computer platforms, for the purpose of informing marketing messaging.Researching and path-finding high-end graphical software's demands on computer hardware performance. Such software includes games, and content creation applications of all types.Implementing new testing methodologies.Setup, configuration, and maintenance of consistent hardware isolation testing environments.Setup, research and configuration of demos for corporate and tech conventions.Researching and demoing cutting edge consumer technology for notebook computers.Mentoring and guiding new employees in similar activities.High value inventory maintenance.Informing multiple teams of technical understanding of above.Designing instructional documentation, and slide decks for presentation of technical understanding of above.

Portland, Oregon Area

• Technical guidance and support focusing on individual and small business needs, with an emphasis on personal support: researching IT solutions, computer system maintenance/repairs, network connectivity, OS maintenance/upgrades• Image processing/editing, graphic arts for web and print, logo design, motion graphics, 2D/3D animation & modeling, HTML editing, concept art, drawings, story boards, diagrams, maps, fine arts

Portland, Oregon Area

Front-end technical, and administrative support for a small data science company, supporting nurse training programs.Website functionality testing. Website usability and design analysis.User/program account administration.

Hillsboro, Or

• Technical Support Lead: administrating support system, team; analysis, efficiency• Improved team communication skills and language• Tech Writer, Documentation Template Lead: technical writing of documentation and procedures• Technical Support of servers, laptops, desktops, and microcomputers directly • Product photography/graphics processing and design for web and internal documentation• Product research and compatibility verification• Operating system Imaging, automation

Hillsboro, Or

Graphics creation for electronics engineering presentation, reference and recordsCreated and modified instructional/procedural documentationGeneral Computer Lab management:o Installation, configuration, testing of computer systems, peripheralso Network (WIFI, Ethernet) connectivityo Troubleshooting and Rework of prototypes (FFRD, RVP, AIC)o Worked closely with computer/electronic engineers in multiple labso Inventory database managemento Equipment, supplies storage, shipping and receivingo High Value Items/Physical Intellectual Property Control (HVI/HVPIP)o Hosted Workshop and training for Intel and Microsoft tablet development teamo Successfully moved Intel CTS Debug OR lab and consolidated all equipment, inventoryTesting, Validation, and Rework:o WHCK testing of prototype computer hardwareo Validated weekly releases of OS, firmware, providing feedback to engineerso Data collection using custom test scripts provided by engineers, using windbgo OS image automation for Windows 8.1; Android; Linux; with driver updateso Electronics testing and programming equipment such as, DediProg (Firmware/BIOS flashing, extraction, comparison), digital multimeters, power supplies, oscilloscopeso Surface mount soldering and rework of microelectronics working from schematics

Oregon

Project 1: Field Tech project for Oregon DHS Data Center, traveling throughout state, performing on-site server upgrades: RAID Array, firmware, network/VLAN configuration, VMWare, client forward coordination, procedures, and documentationProject 2: Umpqua Investments domain consolidation and OS upgrade to Win 7: Inserted as small, efficient team into sensitive, highly professional environment to facilitate Windows domain consolidation, and OS upgrades, including user training. MS SCCM; Endpoint Encryption, system hardware upgrades.

Portland, Oregon Area

Windows system support, network administration project, migrating over 100 users to new Windows domain, from Exchange 2003 to Office 365, including OS upgrades from Windows XP to Windows 7, involving VLAN swapping, daily backups, setup and administration of print, file servers, and user accounts in Active Directory. SOX compliant environment.Other tasks included:Editing Intranet HTMLWeb Graphics PrepMonitoring VMWare ServersData BackupsVOIP supportVideo ConferencingLicensing Server Admin

Forest Hills, Ca

Caregiver for elderly person with Alzheimer’s dementia. Provided meals, medication, light cleaning, companionship, medical appointment transportation

El Segundo, Ca

System administration, desktop, user support, network and resource connectivity, serverupgrade, Windows and Novell environment

Burbank, Ca

Post film production: compositing, roto, edge clean-up, patch animation, wire removal, dust busting – primarily using After Effects

Scotts Valley, Ca

Built and supported a Windows XP network starting at 10 users and escalating up to 150 users within the first year; supervised a desktop support team; researched and implemented enterprise solutions, such as backups, file and IMAP servers

Charlotte, North Carolina Area

Computer repair and assembly RMAs, technical support; administered small Windows NT/Linux network; developed inventory and support system

Greater Los Angeles Area

Assembled, installed and supported custom electronics for game shows; provided on-location production technical support; created production graphics