William "Bill" Baggett Email & Phone Number

Memphis, Tn, Us

Memphis, Tn, Us

Memphis, Tennessee, United States

Supervising daily operations of network and server infrastructure.Supervising daily operations of Client Services for support of ULab Software for clients.Aligning IT infrastructure with current and future business requirements and goals.Managing IT budgets, forecast, handling cash flow and enforcing cost-effectiveness.Evaluating risk, developing network recovery and backup processesAssessing and purchasing new and replacement hardwareAssuring that IT activities are within the limits of applicable laws, codes and regulations.Testing, troubleshooting and adjusting information systems to operate effectively.Implementing security of the network, data and its storage and communication systems.Lead and coach staff, weekly one-one with staff to ensure performance goals are meet.Organize, plan,, assigns, and monitors completion of assign work to staff.Assists corporate executives in the development of the IT budget and develops project cost estimates.

Greater Memphis Area

Evaluate software updates from developers before pushing code into production. Other job responsibilities include pulling database records using Progress 4GL and Perl Scripts that run on IBM Unix and Linux Servers from production systems into the QA Environment for testing.Responsible to pull tickets from the footprint system from QA Testers to test code on the QA Servers for new clients before going live on production servers. Work with clients to ensure that sensitive data is transferred over the internet using data encryption technology to prevent the interception of data from hackers.

Memphis, Tn

Same responsibilities as listed at Sedgwick. I was a contractor at CTD for Sedgwick and then I was hired as a full-time employee at Sedgwick.

Greater Memphis Area

Provide engineering recommendations for placement of wireless access points to obtain the best wireless signal at the customer location. Ensured that all cat5, fiber, and coax connections were properly installed and passed all network tests. Made engineering recommendations to determine the max download and upload speeds per customer’s distance from the network’s provider location.

Greater Memphis Area

Sr. Systems Consultant to provide Computer Networking, Data Security, Business Management Services, Website Design & Online Marketing, and Manufacturing Software Solutions to our IT Clients.Job responsibilities to ensure IT Systems of current customers were updated with the latest security updates and to quickly resolved any customer issues. Evaluate existing systems for performance issue and to make recommended changes to increase productivity.

Memphis

PCI DSS Compliance Assessor to ensure that IT Systems of clients follow all PCI Security Standards. Leadership role to coordinate meetings with all levels of management and personnel to ensure that all credit card data is handled in a secure manner to prevent security breaches. Provide leadership in evaluating current IT Systems and make strategic recommendations to the organization for future needs. Responsible to ensure that the client information systems firewall was maintained to prevent any security breaches, ensure vendor-supplied defaults for system passwords and other security parameters were disabled after proof of concept testing, protect and encrypt client data when sent across open public networks, installation of malware software to protect from attacks, and review internal/external scans to determine any security vulnerabilities, and to work with clients to review external penetration scans and address any concerns. Health Care/PCI DSS Compliance Project Manager to ensure that the IT Systems for over 205 facilities are secured from any security breaches. This was accomplished by working directly with the IT Directors, CFOs, Patient Access Directors, and Clinic Account Managers. I was responsible to ensure all systems were protected and that employees were knowledgeable about security practices.

Collierville, Tn.

System Project Lead: FedEx Hand Held Project-Client/Server System that allows FedEx Services to be able to remotely download software and networking configurations to support FedEx Handheld Products. Project Technical Lead to work with HP to obtain price proposals for rack mount servers and Red Hat Linux Software, ensure all hardware infrastructure meet all security standards for installation of hardware/software in domestic/international test labs and data centers. Project plans were submitted to upper management that included budget costs for hardware, software, and installation of equipment.Project Management Lead to ensure that software upgrades for vendor software and installation of Linux software bug fixes and software security patches. This was accomplished by leading cross functional teams the included Starbase Software Developers, Oracle Database Administrators, FedEx Information Security Developers, and Network Operations (Help Desk) for Technical Support. Primary Technical Lead to make sure the FedEx Hand Held process runs effectively across various FedEx operating companies that include FedEx Express, FedEx Freight, and FedEx Ground. This was accomplished by managing all aspects of the project which includes interfacing with internal/external customers to make sure project delivery dates are implemented on time. I developed training documentation that would allow network engineers to successfully resolve any network server issues.Project Manager to provide documentation that included network diagrams, maintenance windows, disaster recovery plans, and software testing/upgrades.

Bachelor Of Science In Engineering Technology, Electrical And Electronics Engineering

Information Systems Management - Certificate, Management Information Systems, General