William Doyle Email & Phone Number

Milton, Queensland, Au

Engaged to build and lead ALS Global’s strategic programs office, initially focused on a multi-country and multi-product “co-exist” ERP – utilizing Oracle Cloud (OCS) for Global Finance, Global Supply Chain, and Procurement, and WorkDay for Global Human Capital. Other significant strategic consolidation, optimization, and data programs were planned. * As a CEO direct report, led the Strategic Executive Steering Committee, made up of the CEO, CIO, CTO, CFO, CPO, and CHRO.* Designed, built, staffed, and led the new Strategic Program Office - consisting of ~265 associates.* Designed and established program governance, OCM, project, technology, and data/reporting capabilities.* Implemented financial controls, resourcing plans, risk management, communications, OCM, and control routines* Established “Stabilize, Operationalize, and Globalize” SWAT teams to address long-tolerated deficiencies within the ALS enterprise architecture – primarily within and between the Laboratory Information Management Systems (LIMS) and ERP ecosystems.* Designed and established enterprise capabilities for reporting/BI, enterprise and domain architecture, and master data management. These new capabilities were designed in partnership with the CIO, and included the post-implementation transfer of these functions to the CIO’s IT organization.* Program Champion and PMO Executive on ALS’s $130M+ strategic ERP replacement and consolidation program.* Developed and led ERP program strategy and tactics, plus production support for the current US OCS system.* Developed ERP design (T&M), build/SI (FFP), and production support under a new managed services contract.-> Conducted parallel internal and external audits of the prior Strategic PMO over the prior 4 years. Those audits demonstrated that $65M had been wasted. At that time the board defunded all strategic programs and the PMO citing prior waste, financial challenges, and looming cyber security remediation needs.

In this role, I provided directional leadership in planning,building, enhancement, testing, deployment, and support for allapproximately 500 Metro applications, including overseeing $100M technologyoperations and $40M investment budgets.I made several key contributions including:• Delivered Metro's strategic mobile applications for passengers, includingdelivering new fare gates, Covid (WMATA.com and Portal) response, time-keeping, safety systems, and station view innovations, resulting in severalpatents being awarded.• Achieved $40M reduction in expense ($8M annually) by identifying and executingtechnology program changes.• Improved the operation of the authority by developing and implementingtactics and strategies.• Led the establishment of Agile, rapid development, DevSecOps practice aswell as an ITIL organization and governance model.• Spearheaded the execution of data center strategy and migration to thecloud (Azure) while designing, establishing, and managing the data centerapplication migration program.• Played a leadership role in developing and maintaining business andtechnology investment and capability road-mapping, including integrating andcoordinating authority, business, and technology strategies and distillingthem into thoughtfully staged implementations.• Directed and managed staff in excess of 380 resources, divided intobusiness systems support, transit support, and enterprise/rapiddevelopment/business intelligence/Mobile capabilities support.• Intercepted and redirected $400M in investment expense - reducing overall spend $155M while continuing to deliver expected innovation and maintain operations.* This is not a government role/job.

Charlotte, Nc, Us

Provided technical leadership and direction in the adoption andimplementation of myriad strategic technology and digital transformationprograms, including DevOps and Software Delivery Management, Enterprise DataArchitecture, CTO Infrastructure Transformation, and Strategic TechnologyServices.I made several key contributions including:• Led enterprise technology transformation, eliminating ~40 data centers,reducing technology spend approximately $100M, and delivering Agile SWdevelopment practice.• Identified, developed, and administered data center initiative/footprintefficiency strategies and programs, ensuring DR and high-availabilitycapability while serving as a Technical Infrastructure (TI) leader.• Orchestrated technical leadership in developing, marketing, and managingstrategic technology innovation and optimization programs.• Led the development and establishment of Simplification and Improvement(SIM) efforts, including infrastructure optimization, platform, andportfolio management, process risk and redesign, lightweight applicationdevelopment, expense management, and rationalization programs.• Managed $98M technology investment and operations budget.

Charlotte, Nc, Us

• Established enterprise SaaS, Cloud, and Mobile as a software architecture and development practice, including governance, knowledge base, best practices, evangelism, QA, application security, change control, and roles and responsibilities.• Eliminated approximately 230 legacy applications reducing ~$47M in annual expenseand eliminating legacy technology risk.

Charlotte, Nc, Us

Trusted and results-driven technology leader with a proven track record of driving significant cost savings and mitigating legacy technology risk. Demonstrated expertise in establishing and implementing cutting-edge software architectures and development practices, including SaaS, Cloud, and COTS solutions. Trusted to lead critical projects and programs, with a focus on delivering efficiency and innovation. Instrumental in the successful consolidation of data warehousing, resulting in substantial cost reduction and the implementation of a new enterprise reporting platform. Adept at directing the development and support of a wide range of applications, including both internally developed and externally supported systems, such as PeopleSoft, Oracle, WorkDay, SAP, SalesForce, and ServiceNow.• Spearheaded the consolidation of data warehousing, reducing expenses byapproximately $50M, and delivering a new enterprise reporting platform.• Led technology and processing of over $10.5B in ERISA and over 30 other regulated settlements.• Managed technology support for extremely sensitive programs including legal, M&A, executive compensation and benefits, penalties, and civil settlements.•Managed $81M technology operations and project budget.

Charlotte, Nc, Us

Highly skilled and results-driven Technology Director and Business Partner with a proven track record of successfully managing and enhancing a wide range of internal and external applications, including PeopleSoft and Oracle. Proficient in designing, building, and overseeing reporting databases, analytics tools, and reports. Adept at managing associate web and call center channels, as well as the associate resource portal. Demonstrated expertise in supplier and partner governance, interface governance, and application governance. Experienced in handling domestic and international divestitures, joint ventures, and mergers, as well as civil litigations, regulated settlements, and other legal events. Possesses strong project management, budgeting, and Agile, Six Sigma methodologies skills. Additionally, successfully led and managed two full lifecycle outsourcing initiatives and played a key role in the comprehensive multi-year redesign of health, life management, and retirement platforms.• Provided technical leadership in completing five full-cycle ERPreplacements, including WorkDay, PeopleSoft 9.2, Oracle HRMS, SAP, andOracle Cloud.• Established corporate data and interface governance.• Retroactively established vendor and supplier governance and performance management.• Directed application development and support for 375 internally developed,externally supported, and SaaS/Cloud applications, including PeopleSoft,Oracle, WorkDay, SAP, SalesForce, and ServiceNow.

Mclean, Va, Us

Effectively blended technical management skills with technical expertisewhile leading data analytics, business intelligence, reporting, andmonitoring technology for the world's largest commercial data warehouse.Supported innovation and enablement by designing and delivering rapidproduct development and testing abilities.I made several key contributions including:• Successfully designed, built, and managed Global Card, and GlobalOperations data warehouses and marts including what was at the time the world's largest commercial data warehouse.• Led the development of domain target architectures, including overseeing3-year plan development and management in an efficient manner.• Revamped and delivered an optimized global agency network footprint,including dynamic workload balancing and routing, and supplier performancemanagement routines.• Oversaw $40M outsourcing of the core cardholder system along with $60Mannual IT direct budget management while serving as a Domain TechnologyLeader.• Headed the execution of strategic redesign of business intelligence,reporting, and analytics platform, tools, and roles.

San Francisco, California, Us

An accomplished and versatile professional with extensive experience as a Business Technology Partner, IT Leader, and Technology Manager across multiple functional areas, including Human Resources, Corporate/Investor Relations, Corporate Communications, and Corporate Contributions and Community Involvement. Proficient in application and system development, implementation, and support, with a strong background in managing technical infrastructure and platforms, including PeopleSoft administration, application administration, database administration, server administration, desktop management, technology help desk, and application training functions.A strategic thinker with a proven track record in developing and executing successful strategies for delivery, self-service, reporting, and analytics. As a Business PMO Co-chair, adept at project prioritization, management, and review, and skilled in change management.Experienced in vendor relationship management, including product development, service provider selection, and infrastructure deployment. Successfully developed and implemented monitoring, measurement, and management mechanisms, along with performance management protocols. Demonstrated expertise in creating real-time performance management dashboards in collaboration with key software development suppliers.Recognized as a proficient Business Resumption Manager, Business Continuity Manager, and Technical Recovery Manager, with expertise in high-availability, disaster recovery, technical and operational business continuity planning, and client business continuity planning.Acted as a technology investment partner to the Wachovia Equity Investment Group and played a critical role as a technology partner to Satellite and Web-based internal corporate Television Network. Additionally, contributed to facility build-out initiatives, including training and redeployment centers.

Charlotte, North Carolina, Us

Experienced IT professional with a strong track record in application development, enhancement, and support, as well as systems administration, network management, and database administration. Skilled in managing diverse teams, including data warehouse management for financial, product profitability, and customer data. Adept at project management, overseeing technology investments, and creating and maintaining budgets. Proven expertise in developing strategies and roadmaps for Information Systems Division. Successfully managed a 40-person contract resource pool and facilitated significant tax credit revenue through a yearly review process. Possesses exceptional leadership skills in managing facility resources during corporate Technology Center transitions.

Charlotte, North Carolina, Us

Inspired and visionary technology leader with a proven track record in spearheading the development and successful implementation of numerous mission-critical initiatives. Adept at overseeing the creation and deployment of cutting-edge solutions, including customer and marketing data warehouses, analytical/reporting platforms, corporate middleware, intranet systems, automated desktop management, software distribution solutions, remote access systems, resource tracking, billing systems, and more. Proficient in managing PeopleSoft Financial and PeopleSoft HRMS application suites at Crestar, delivering exceptional results. Experienced in database and systems administration, application development, and prototyping, showcasing a versatile skillset that drives innovation and efficiency in diverse technical environments.