- Create new and bolster existing customer relationships to ensure future business. - Manage any customer concern ranging from the informational stage through the product delivery and beyond.- Leverage customer interactions to upsell products.

• Provided on site sales and sales support for customers seeking to purchase resorts’ products and services.• Quickly acquired in depth product and local knowledge necessary to provide a high level of service to customers.• Became proficient with Vail Resorts intranet system, enabling speedy and customized service to each customer.

• Executed promotions, events, and niche marketing objectives designed to enhance brand awareness and product sales volume in the resort markets of Eastern Long Island, New York. • Built and maintained key retail account relationships throughout the resort area. • Monitored and responded to key competitive activities during this period. • Responsible for set up and inventory control for several, high volume, retail outlets in resort market area. • Coordinated with distribution channel to insure timely deliveries during peak summer season. • Sum of these activities resulted in a 20% increase in beverage sales during this period.