William Blank Email & Phone Number

Fort Worth, Texas, US

• Key deliverables: produced an average annual revenue increase of 10%, produced an average annual earnings increase of 27%; achieved substantial compliance on all quality surveys
• Primary responsibilities include strategic planning, profit and loss management, census development, customer service, employee engagement, quality improvement, cash collections, and regulatory compliance.
• Oversee the Tennessee and Georgia operations of a multi-state IDD/healthcare provider; implement programs for improved referral management, rigorous quality monitoring, overhead efficiencies, and increased staff.
• Coordinate and administer statewide agency operations providing residential services, community supports and assisted employment for individuals with developmental or intellectual disabilities and seniors.

Princeton, NJ, US

• Led operations for 6 regional offices providing residential services and supported employment for individuals with DIDDs.
• Primarily responsible for strategic planning, profit and loss management, customer service, employee engagement, quality improvement, and regulatory compliance.

Louisville, KY, US

• Coordinated and administered the operations for 13 nursing homes in Tennessee and Kentucky with approximately 1,650 beds, 1,500 employees and $121M annual revenue.
• Primary responsibilities included profit and loss management, strategic planning, customer service, employee engagement, quality improvement, cash collections, and regulatory compliance

Louisville, KY, US

• Provided internal consultant services for 8 nursing homes in Florida with approximately 1,100 beds and 1,600 employees.
• Directed finances, strategic planning, quality improvement, cash collections, and regulatory compliance; served as a member of the corporate senior management team.
• Conducted performance improvement projects; co-developed a methodology to assess and trend workplace safety and costs; participated in corporate strategic segmentation activities

Louisville, KY, US

• Managed the day-to-day operations of 180-bed SNF with approximately 220 employees and $12M in annual revenue.
• Main duties include financial management, human resources, strategic planning, quality improvement, regulatory compliance, stakeholder relations, and marketing.
• Produced a zero deficiency survey, increased CMS star rating from 2 to 4-stars, improved financial outcomes, decreased employee turnover, increased census, increased revenues,decreased overtime, good safety record, and.
• Washington County Business of the Year - 2008/2009

• Oversaw the operation of a 3-physician practice with 16 employees; focus included human resources, financial management, hospital administration liaison, patient satisfaction, and practice growth.
• Created an office structure for employees, corrected high turnover, reduced expenses, reduced A/R, and fostered a cohesive clinic environment.

• Managed the day-to-day operations of 60-bed SNF and 62-bed ALF with approximately 120 employees; duties included financial management, human resources, strategic planning, quality improvement, regulatory compliance.
• Pioneered successful SNF and assisted living facility (ALF) surveys resulting in a 5-star rating; improved financial outcomes, decreased employee turnover, increased ALF census, maintained highMedicare census.

• Acted as backup administrator during the absence of the Nursing Home Administrator; managed Dietary area food costs of staffing, and quality of meal production; worked with nursing staff to reduce overtime and increase.

• Participated in a one-year training program for nursing home administrators approved by the state of Florida; on the job training focused on areas of management technique, census development, budgets, and regulatory.

• Recommended use of computer technology; provided input into the technology plan; assisted in the design and maintenance of information systems.
• Trained users on systems, applications, and procedures; assisted in the deployment of technology to new and existing locations.

Mba

Bachelor Of Science, Management

Education record