William Boothe Email & Phone Number

Lubbock, Texas, Us

Helping West Texas real estate investors begin their investment journey or add to their real estate portfolio.

Lubbock, Texas, Us

Helping West Texas investors begin their journey or add to their real estate investment portfolio.

Ensuring that the Juneau branches are maximizing every opportunity to improve the lives of our members.

Anchorage, Alaska, Us

Supervises day-to-day activities of the branch with responsibility for direct supervision of staff and operations. Assists in development of staff through coaching and implementing plans for individual growth. Assists in establishing targets, monitoring and reporting branch and individual progress according to overall goals established by the Branch Management team. Identifies and solicits potential members and prospects for target members, and sells products to fulfill member needs. Implements methods to build member satisfaction and increase penetration of credit union products and services. Works as part of the Operations team to achieve established targets, and with other teammates to meet strategic goals of the Credit Union.

Us

Responsible for the “behind the scenes” operations of the store and ensure that it is running at its optimal state. Controlled the front and back-end operations of the store as well as the sales and planogram processes. Oversaw the organized processes in place that drive the store’s success and deliver the best possible experience for the store’s internal and external customers. Ensured that the sales team delivered a superior level of service to each customer. Maintain an inviting environment for customers and employees.

Us

Responsible for the training and development of 8 to 15 collectors to ensure that they achieve their monthly goals.Achieve and maintain a high level of customer satisfaction while reducing the center's overall delinquency to the lowest possible percentage.Partner with Upper Management on strategic analysis, monthly forecasting, and delinquent account acquisition.Trained associates and provided support in the resolution of client collection issues, disputes, and researching other related issues.Interfaced with associates, departmental management, clients, and customers in resolving issues and placements of new accounts.

On a team of 8 to 10 representatives responsible for contacting various creditors, third party agencies, and law firms in order to negotiate the settlement of accounts for 250 to 400 clients each.Pioneered negotiations with many previously "stand-offish" financial institutions.Managed my team to consistently achieve the negotiation of settlements at an average of 38% of the current balance, to include accounts held by law firms.Was a key performer in a department that was able to increase its amount of total balances settled from $2.4 to $5.4 million within four months.

Managed 10 to 20 full time collectors in an agency responsible for collections on credit card accounts, retail accounts, auto deficiency and lease accounts, and commercial accounts.Empowered and built a focused and loyal staff that consistently generated higher-than-budget collections.Charged with hiring, training, and mentoring a collection team of 10 to 20 collectors, and ensuring they achieved goal on many creditors including the following: Nissan, Honda, Toyota, and various others.Partnered with senior executives on strategic analysis, forecasting, and delinquent account acquisitions.Achieved a 14% increase in collections by decreasing inefficiencies on collection methodology.Conducted detailed analysis of collection phone logs and computer usage.Charged with increasing collected revenue and liquidation, in order to continue previously wavering business relationships with clients such

Arlington, Virginia, Us

Some of the best years in my life with my 11B brothers...from Ft. Benning to Ft. Living room.

Associate'S, Business

High School Diploma