William Botic Email & Phone Number

Richmond Hill, Ontario, Canada

- Oversee procurement and inventory of HVAC parts, ensuring optimal stock levels to meet service demands.- Implement and maintain inventory management systems for accurate tracking and reporting.- Negotiate contracts and pricing with suppliers to maximize cost savings.- Cultivate strong relationships with vendors to ensure timely delivery and quality assurance.- Manage, train, and mentor parts department staff to ensure high performance and customer satisfaction.- Develop standardized procedures for inventory control, order fulfillment, and parts handling.- Collaborate with service technicians and contractors to quickly source and deliver critical parts.- Resolve customer inquiries or issues efficiently, maintaining high levels of satisfaction.- Analyze inventory and sales trends to optimize supply chain workflows and minimize waste.- Ensure compliance with industry safety standards and company policies.

555 Oakdale Road

-Provide comprehensive support to commercial clients in selecting HVAC systems, including heat pumps, air conditioners, ventilation units, and controls.-Collaborate with clients to understand their specific requirements and recommend tailored solutions to meet their needs and budget.- Generate quotes, process orders, and manage logistics to ensure timely delivery and installation of HVAC equipment.-Work closely with the sales team to identify new business opportunities and develop strategies to expand market presence.- Maintain up-to-date knowledge of industry trends, product developments, and regulatory requirements to inform client recommendations and enhance service offerings.-Achieve and exceed sales targets through proactive engagement, effective communication, and exemplary customer service.-Foster a collaborative and supportive team environment, promoting communication, teamwork, and knowledge sharing. -Coordinate with cross-functional teams, including sales, customer service, operations, and marketing, to streamline processes, optimize workflows, and enhance overall efficiency.-Serve as a subject matter expert in HVAC sales, offering guidance on complex sales scenarios, technical specifications, and customer relationship management.

Mississauga Ontario

-orchestrated the implementation of a barcode system, resulting in a 30% reduction in inventory discrepancies and a 20% increase in overall operational efficiency.- Instituted rigorous quality control measures, leading to a 20% decrease in product defects and customer complaints.- Utilized data analytics to forecast demand trends and optimize stock levels, achieving a 95% inventory accuracy rate and preventing stock outs.

Bachelor Of Arts (Ba), History

Highschool Diploma

Highschool