More than 20 years of successfully leveraging technology to meet business goals and objectives through vision, innovation, problem identification, feasibility, conceptual design, development, implementation, and value propositioning. A proven track record of surpassing company objectives, by strong technical leadership. Exceptional organizational skills and superior user, team and customer service skills. Excellent analytical and problem solving skills; adaptable to changing priorities, tasks, and work schedules to meet customer services standards. Ability to handle multiple problems/calls simultaneously. Works well under pressure and time constraints. Effective written and verbal communication skills.