Helping make sure everything's tip-top before it's sent out!

- Triage tickets in Zendesk- Tier 1 Systems Engineering (incl. VPN setup, Active Directory management) - Onboarding/offboarding new employees for various clients/organizations- ForenzIT user profile domain migration- Mailgun administration - Office 365, Adobe, Google Admin administration- Routine Windows Server maintenance- QNAP maintenance, incl routine backup disk swaps- MacOS/Windows machine support

- Okta/GSuite SSO systems management- Conduct Tier 1 - 2 support, including triaging tickets in Zendesk- Logistics Analysis (IT equipment inventory management and tracking out of SF HQ)- Work with various vendors to meet the needs of users and the team itself (eg Verizon, Zoom, NALA, Zendesk)

- Teaching middle/high school students OOP principles, in context of Java and Python- Tutoring for AP Computer Science

- Tested in-development devices and applications- Built text normalizer in Java to automate a significantportion of data parsing process, while adhering to specificneeds of the Linguistic Engineering team- Ran automated test suites using custom-built tools andapplications- Used Jira to manage an agile and flexible workflow withteam- Extensive manual testing , automated where possible- All work in the QA department done on Linux machines

- Built new mobile browser-compatible school website- Set path for Selenium in Eclipse- Tested new website using Selenium and Eclipse- Built test framework from scratch using TestNG and JUnit for regression/unit testing- Created GUI testing scripts to simulate front-end activities that potential users would perform as they interacted with the website- Tested web services using Postman- Followed Page Object pattern in framework design- Performed Data-Driven Testing from external Excel file, validated data from SQL database of student information- Coached multiple high school robotics teams in Android Studio and ran tests on Robot Control applications using Appium and Android emulators on Windows machines- Wrote the AP Computer Science curriculum

- Developed Android app for parent’s company with focus onUI/UX- Built JUnit testing framework using skills learned atPrinceton- Performed Automation Testing in Selenium WebDriverwith Java and Appium- Handled manual testing of WIP code- Used Python to automate tasks, set up environments fortests, and extract performance data- Implemented Page Object Model in framework design

- Worked with team of doctoral students to build a computational simulation of animal learning- Model used Bayesian inference to simulate classical conditioning in mice- Simulation built in a Linux environment

- Ran experiments on mice in an elevated plus maze- All mice were fitted with neural implants, their cortical activity monitored throughout the maze's navigation- Goal was to build a model of how the mouse hippocampus constructs topographies in real-time

- Using Java and Python, assisted team of doctoral students in building a model of human memory- Study was focused on retrieval-induced forgetting- Main responsibility was programming the experimental framework (establishing stimuli criteria)- Performed QA testing on framework as it was being built- All work done in-lab on Linux machines