William Broad Email & Phone Number

Tysons Corner, Va, Us

Regional Director of Sales in charge for UK & Ireland, Netherlands, Spain, Portugal, Greece & Eastern Europe Region, promoting Cvent Hospitality Cloud, comprehensive solutions that enables hotels to generate more profitable transient and group business

Langley, Berkshire, Gb

Travelport is a leading provider of critical transaction processing solutions to companies operating in the travel industry. It is predominantly a global distribution system (GDS) business which operates in 170 countries and includes the Galileo and Worldspan GDS platforms. I work within the Partner Marketing department of the company which provide advertising and marketing solutions to various travel related clients such as hotels, airlines, travel agents etcDeveloped and executed the selling strategy of Travelport media sales products through a consultative approach. Managed and developed existing accounts as well as focused on winning new business. Consistency in exceeding targets, pipeline growth 24% year over year achieving an average 115% of assigned quota, selling up to $1.7 million. Top performing business development manager globally for 10 years. I have consistently grown my individual business year on year for over 10 years now and have received various awards ranging from Rookie of the Year to Partner Marketing Employee of the Year.

Stamford, Ct, Us

Working as an Enquiry Specialist / Account Manager as part of the European Client Services Team for the worlds number one IT research company.- Handling client enquiries from UK clients, making sure they access research and get to speak to the correct analysts in a timely and professional manner- Consistently handling high workloads to an outstanding quality within tight deadlines- Worked very closely with sales in order to create new business working towards renewals in order to increase customer retention. I was also involved in understanding major accounts such as BT, Centrica and Royal Mail and was involved in calls with consulting- Attended various IT/EXPO exhibitions such as Symposium in Florence and Cannes working within a team helping to set up face to face meetings with delegates- Attended on-going weekly training sessions with analystsIn addition to this I have also been away on team building exercirses to Bath and Southampton. I have also been involved in various team projects within the department. I was recognised for achieving high quality/quantity of work by receiving the Bronze Award

Round Rock, Texas, Us

Working in the UK Customer Call Centre (CCC), as part of a larger global customer service team, the world's leading data storage company and acting as a single point of contact to customers.- Providing 1st line support for customers experiencing technical difficulties- Resourcing engineers for calls and assisting when necessary- Dealing with third party vendors such as HP, IBM and ICL- Liasing with EMC Support Centres worldwide- Dialling into storage boxes to retrieve configuration statistics for engineers- Providing a high level of services to customer cases whilst working within a set time frame and using individual set customer procedures- Spent several weeks in Boston USA training to be an engineerIn addition to my normal duties, I have been involved in various on-going projects. I was recognised for a Reward and Recognition Award for my continual service and support

London, Gb

Responsible to Senior Insurance Broker JLT Commercial Risks for:-- Providing new business quotations/renewal terms and sales for a ride range of commercial Insurance policies. Dealing with all types of enquiries ranging from cover changes to the approval of non-standard contracts.- Policies included:- Liability, Office, Professional Indemnity, Computer, Recruitment Agencies, Retail, Property Owners, Motor Fleet, Terrorism, Various Professional Consultants etc- Direct contact with clients, claims department, surveyors, loss adjusters and other offices within the company along with Insurance Brokers- Responsible for monthly statistics including new business, renewal retention and cancellations with regards to premium incomes, claims ratios and profit improvement- Tested and assisted in the installation and testing of AutoQuote 3 - new in-house quoting system- Involved in various training including Customer Care, Developing Underwriting Skills, Profit Improvement, Motor etc

A Levels - Accounting B, Stats Mathematics B

Mathematics, English Literature, English Language, Geography, Dual Science, Cdt, Art, French