William Burnette Email and Phone Number
William Burnette work email
- Valid
William Burnette personal email
William Burnette phone numbers
I am multi-task oriented, enjoy a challenge, and I am able to think outside the box, which allow me to go above and beyond. I always have a continued goal of advancing my knowledge in the IT industry.I have been apart of many roles over the years with the company I am with. We have changed our name and Merged a few times, even Merging with the company that my last job was. I have worked as a Networking Consultant, NOC Engineer with our N-able MSP system, Senior Project Engineer, Managing Engineer, and now Technical Account Manager.I am certified in Net+, Watchguard firewalls, and I have the Systems Engineering Certificate with iManage.
Frontline Managed Services
View- Website:
- frontlinems.com
- Employees:
- 81
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Technical Account ManagerFrontline Managed ServicesMarietta, Ga, Us
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Technical Account ManagerFrontline Managed Services Aug 2021 - PresentSt. Louis, Mo, UsThe Managing engineer role was converted to Technical Account Manager. Took on all the clients of the Atlanta region. In this role, I pretty much do a lot of the things I did as a Managing Engineer. Continue to work directly with the clients to be proactive and ahead of issues before they happen. Spend more time doing in depth analysts of environments to help scope out projects and now more involved in the actual final approval of a scope. Continue to be the best resource for a client when needed. Still work closely with the iManage clients in Atlanta. -
Managing EngineerFrontline Managed Services Nov 2020 - Aug 2021St. Louis, Mo, Us(formerly Hilltop Consultants)As Hilltop Consultants Merged with Frontline MS (formerly intelliteach) I moved to Managing Engineer role. Under this role, I worked directly with a set of clients to assist with their IT needs as their top Network and server administrator. Worked proactively to resolve issues before they happened with servers, networks, firewalls, ect. Also assisted with Emergency’s when needed as the best resource for the client. Also worked with the VCIO to come up with the new solutions that should be sold as a project. Sometimes assisted with the project team to finish up migration or new installations. Most clients are iManage to go along with my systems engineer certification and work closely with their environments for any adjustments, upgrades, or fixes needed.
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Senior Project EngineerHilltop Consultants, Inc. Apr 2018 - Nov 2020(Merged with Frontline MS (formerly intelliteach))Started working on Projects on a more consistence basis once the Merger between Sipartners and Hilltop completed. Worked on anything from Servers migrations, email migrations between on prem or to 365, Network and firewall configuration and replacements. Certified as a Systems Engineer for iManage. Migrated iManage environments to new on prem solutions or to the cloud. Anything that was sold to a client I could be directed to work on, so sometimes had to learn new solutions to migrate and complete the project.
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Level 2 Network EngineerHilltop Consultants, Inc. Jan 2018 - Apr 2018(Formerly Strategic Integration Partners)
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Networking ConsultantStrategic Integration Partners Llc Dec 2015 - Jan 2018(Merged with Hilltop Consultants, Inc.)Maintain network and server environments for multiple clients. Provide desk side and remote support for the clients. Deploy and Manage Watchguard firewalls. Installation and upgrades of iManage servers and client software.Company acquired in Merger with hilltop. See hilltop for Continued experience.
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Networking ConsultantFirm Tech, Inc. May 2015 - Dec 2015Maintain network and server environments for multiple clients. Provide desk side and remote support for the clients. (this company had to close up and the owners reformed and re-opened as Strategic Integration Partners LLC, their was no employment gap as we got restarted the next day)
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Team ManagerIntelliteach Mar 2014 - May 2015(Formerly Analyst position, see below)Lead a team of analysts and senior analysts in assisting lawyers across multiple law firms in their IT needs. Other duties include calling up emergencies, mentoring, training analysts to become senior analysts. At times i'll take a sent up ticket and call the person back myself and resolve it too. Sometimes I will be required to take over analysts call to help resolve the issue.
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Senior Service Desk AnalystIntelliteach Jul 2013 - Mar 2014(Became Team Manager, see position above)Support Lawyers at 200 law firms across the world. Remote in and resolve software and hardware issues the user may have. Support includes Microsoft office suite, adobe pdf, remote tools, citrix, workshare, filesite, Netdocuments, Hardware drivers, adding network printers, and anything else considers first and second level IT support.
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Paraprofessional - Special EdCobb County Schools Jul 2010 - Jul 2013Marietta, Ga, UsSupported a Small classroom with special needs children. Ran and supported 1 desktop, and 3 school owned laptops. Supported 3 personal own laptops fully for software needs. Helped teach students in math, science, social studies, and english. Assisted with setting up smart board and elmo tools on a daily basis. Supported three ipads for learning software and class needs. -
Assistant ManagerTinder Box Jun 2008 - Oct 2009• Managed sales, employee performance, time cards, and scheduling.• Used reporting data to handle proper stocking of shelves.• Monitored and updated the company’s e-commerce site.• Maintained the network between cash register computer and office terminal.• Troubleshoot and resolved any hardware, software, and network related issues. Maintained the security cameras and Terminal Access Management Systems software.
William Burnette Skills
William Burnette Education Details
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Chattahoochee Technical CollegeAutomotive Engineering Technology/Technician -
Chattahoochee Technical CollegeWindows Server
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Wheeler High School
Frequently Asked Questions about William Burnette
What company does William Burnette work for?
William Burnette works for Frontline Managed Services
What is William Burnette's role at the current company?
William Burnette's current role is Technical Account Manager.
What is William Burnette's email address?
William Burnette's email address is wb****@****nts.com
What is William Burnette's direct phone number?
William Burnette's direct phone number is +140431*****
What schools did William Burnette attend?
William Burnette attended Chattahoochee Technical College, Chattahoochee Technical College, Wheeler High School.
What are some of William Burnette's interests?
William Burnette has interest in Politics, Science And Technology, Education, Children.
What skills is William Burnette known for?
William Burnette has skills like Windows 7, Citrix, Active Directory, Networking, Windows Server, Remote Desktop, Computer Repair, Windows Xp, Vpn, Vmware, Information Technology, Technical Support.
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