William Capps Email & Phone Number

Manages raw material purchase, production, and delivery of finished goods based on customer demand to achieve excellent on time delivery, resulting in a quarterly customer satisfaction score of 95% or higher for 3 consecutive quartersCollaborates with cross-functional leadership to forecast and manage prediction reporting, resulting in a 30% reduction in lead times from raw material purchase to customer delivery since Q2 of 2023Provides 8+ hours in cost reduction efforts on a weekly basis focused on current and aging inventory, resulting in 50% reduction in inventory retention costs in 6 months

Maryland Heights, Missouri, United States (Remote In Texas)

Supports 2 production departments daily by organizing, maintaining, and executing a wholistic schedule, resulting in an on-time delivery rating of 90% for 400 move orders monthlyCollaborates with cross-functional leadership to optimize resource allocation across departments, resulting in an overall increase in production capacity by 25% for 6 monthsProvides 15 hours of video-based communication and excel based reporting to internal and external customers on a weekly basis, resulting in increased customer satisfaction and production efficiency

United States

Delivered watch operations and leadership with time sensitive material as an analytical operator responsible for providing customers with real time intelligence reports for the organization’s Area of Responsibility (AOR)Trained and mentored 6 junior team members for 12 months with a qualification rate of 100%Maintained a Top Secret/SCI clearance with CI Polygraph from 04/2014 - 04/2019

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate'S Degree, Business Management, 3.5