Industrial Engine Operations Intern
I managed analytics and operations for industrial engines, where I worked hands-on with technical schematics to troubleshoot various performance problems. My day-to-day involved analyzing performance info, diagnosing mechanical issues, and creating solutions that kept our customer's engines running smoothly and efficiently. I managed over $1 million in sales across manufacturing services, technical repair BOMs, and full engine overhauls. I worked directly with clients to understand their needs, delivering customized solutions and making sure each project ran correctly from start to finish. My goal was to create high-quality results and build strong, lasting client relationships, which helped drive contract success and consistently meet high standards for performance and reliability.I negotiated with a wide range of clients, from the U.S. Coast Guard and Washington State Ferries to private yacht owners, managing between 200-300 accounts. Building relationships across diverse industries taught me to adapt my approach and find solutions that met each client's unique needs, helping to build trust and further the company's success.