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William Chen Email & Phone Number

Network Development Engineer at Amazon Web Services (AWS)
Location: Greater Sydney Area, Australia, Australia 7 work roles 1 school
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Current company
Role
Network Development Engineer
Location
Greater Sydney Area, Australia, Australia
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Who is William Chen? Overview

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William Chen is listed as Network Development Engineer at Amazon Web Services (AWS), a company with 72973 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for William Chen.

William Chen previously worked as Senior Technical Specialist at Optus and Cisco TAC Engineer at Cisco. William Chen holds Bachelor Of Science - Bs, Major: Computing, Applied Mathematics from Unsw.

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Email format at Amazon Web Services (AWS)

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Amazon Web Services (AWS)

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Profile bio

About William Chen

A highly accomplished and experienced IP Core Senior Network Specialist with over 25 years of progressive experience in Telecommunication IP Core Network, IP Routing and Switching Networks. Comprehensive Juniper/Cisco technologies knowledge in IP Design, Integration, HW/SW Life Cycle Maintenance (Planning, Products Regression Tests, and deployment), Implementation, Improve Network Performance, Network Optimization and Enhancement, Automate Regression Tests processes and deployments, In-depth knowledge of IP protocols, troubleshooting and Escalation Support. Proficient in usage of Testers (IXIA, Spirent TestCenter, iTest, Spirent Avalanche), Microsoft VISIO as tools for technical presentation and Regression tests documentation.

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William Chen's current company

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Amazon Web Services (AWS)
Amazon Web Services (Aws)
Network Development Engineer
seattle, washington, united states
Employees
72973
AeroLeads page
7 roles · 28 years

William Chen work experience

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Network Development Engineer

Current

Sydney, Australia

Managed project, Planning, coordination, scheduling and improve proceesses for network upgrades.Developed, Optimised and maintained network automation templates and scaling tools.Implemented change management workloads for upgrading Amazon Web Services (AWS) Networks.Proactively performed network Audit, troubleshooting and collaboration with others teams.

Apr 2019 - Present

Senior Technical Specialist

Macquarie Park, NSW

SME in the IP Core/Edge Network Integration & Maintenance Engineering team which is responsible for the testing and integration of new releases of software, hardware and services into the Optus network. Providing Tier 3 Technical Support for IP Core platforms and services as well as participating in action register meetings and assist in managing vendors.

2005 - 2018 ~13 yrs

Cisco Tac Engineer

Sydney, Australia

Provide expert technical services to Global Cisco Business partners and customers. Provide technical solutions and recommendation to customers’ networks. Act as top-level escalation point for customers and Partners for network issues. Offering problem resolutions and verifying/documenting HW/SW limitations. Deliver training to team members, mentoring new.

2000 - 2005 ~5 yrs

Cisco Onsite Services Engineer

Sydney, Australia

Provide support to Cisco on-site Field Engineers delivering on-site services, managing logistics authorisation of parts to be sent on-site. Interfacing with customer in the identification, definition and resolution of problems prior to scheduling for on-site services. Develop detailed action plan to ensure smooth and effective delivery of each on-site.

1999 - 2000 ~1 yr

Laboratory Management Engineer

Sydney, Australia

Managing laboratory for internal testing and usage for Cisco engineers, setup of reproduction environment and scenarios for customer cases, manage routers and accessories for laboratory setup, manage equipment booking system. Perform testing of scenarios provided by Support Engineers based on issues reported by customers to reproduce outcomes as described.

1998 - 1999 ~1 yr

Customer Response Centre Consultant

Sydney, Australia

Provide first level 24/7 technical support to Global Cisco Business partners and customers. Log incoming calls and provide first level technical support and troubleshooting to direct logged cases to various technology areas with Technical Assistance Centre.

Dec 1995 - Jan 1998

Senior System Administrator

Sydney, Australia

Perform Novell Network Administration tasks and technical support, system testing, Novell Network Installations and support internal staff.

Jan 1995 - Dec 1995
1 education record

William Chen education

  • Unsw
    Major: Computing, Applied Mathematics
FAQ

Frequently asked questions about William Chen

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What company does William Chen work for?

William Chen works for Amazon Web Services (AWS).

What is William Chen's role at Amazon Web Services (AWS)?

William Chen is listed as Network Development Engineer at Amazon Web Services (AWS).

Where is William Chen based?

William Chen is based in Greater Sydney Area, Australia, Australia while working with Amazon Web Services (AWS).

What companies has William Chen worked for?

William Chen has worked for Amazon Web Services (Aws), Optus, Cisco, and Department Of Corrective Services.

How can I contact William Chen?

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What schools did William Chen attend?

William Chen holds Bachelor Of Science - Bs, Major: Computing, Applied Mathematics from Unsw.

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