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William Chen is listed as Network Development Engineer at Amazon Web Services (AWS), a company with 72973 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for William Chen.
William Chen previously worked as Senior Technical Specialist at Optus and Cisco TAC Engineer at Cisco. William Chen holds Bachelor Of Science - Bs, Major: Computing, Applied Mathematics from Unsw.
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A highly accomplished and experienced IP Core Senior Network Specialist with over 25 years of progressive experience in Telecommunication IP Core Network, IP Routing and Switching Networks. Comprehensive Juniper/Cisco technologies knowledge in IP Design, Integration, HW/SW Life Cycle Maintenance (Planning, Products Regression Tests, and deployment), Implementation, Improve Network Performance, Network Optimization and Enhancement, Automate Regression Tests processes and deployments, In-depth knowledge of IP protocols, troubleshooting and Escalation Support. Proficient in usage of Testers (IXIA, Spirent TestCenter, iTest, Spirent Avalanche), Microsoft VISIO as tools for technical presentation and Regression tests documentation.
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Sydney, Australia
Managed project, Planning, coordination, scheduling and improve proceesses for network upgrades.Developed, Optimised and maintained network automation templates and scaling tools.Implemented change management workloads for upgrading Amazon Web Services (AWS) Networks.Proactively performed network Audit, troubleshooting and collaboration with others teams.
Macquarie Park, NSW
SME in the IP Core/Edge Network Integration & Maintenance Engineering team which is responsible for the testing and integration of new releases of software, hardware and services into the Optus network. Providing Tier 3 Technical Support for IP Core platforms and services as well as participating in action register meetings and assist in managing vendors.
Sydney, Australia
Provide expert technical services to Global Cisco Business partners and customers. Provide technical solutions and recommendation to customers’ networks. Act as top-level escalation point for customers and Partners for network issues. Offering problem resolutions and verifying/documenting HW/SW limitations. Deliver training to team members, mentoring new.
Sydney, Australia
Provide support to Cisco on-site Field Engineers delivering on-site services, managing logistics authorisation of parts to be sent on-site. Interfacing with customer in the identification, definition and resolution of problems prior to scheduling for on-site services. Develop detailed action plan to ensure smooth and effective delivery of each on-site.
Sydney, Australia
Managing laboratory for internal testing and usage for Cisco engineers, setup of reproduction environment and scenarios for customer cases, manage routers and accessories for laboratory setup, manage equipment booking system. Perform testing of scenarios provided by Support Engineers based on issues reported by customers to reproduce outcomes as described.
Sydney, Australia
Provide first level 24/7 technical support to Global Cisco Business partners and customers. Log incoming calls and provide first level technical support and troubleshooting to direct logged cases to various technology areas with Technical Assistance Centre.
Sydney, Australia
Perform Novell Network Administration tasks and technical support, system testing, Novell Network Installations and support internal staff.
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William Chen works for Amazon Web Services (AWS).
William Chen is listed as Network Development Engineer at Amazon Web Services (AWS).
William Chen is based in Greater Sydney Area, Australia, Australia while working with Amazon Web Services (AWS).
William Chen has worked for Amazon Web Services (Aws), Optus, Cisco, and Department Of Corrective Services.
You can use AeroLeads to view verified contact signals for William Chen at Amazon Web Services (AWS), including work email, phone, and LinkedIn data when available.
William Chen holds Bachelor Of Science - Bs, Major: Computing, Applied Mathematics from Unsw.
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