William Cheung
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William Cheung Email & Phone Number

IT Project Management | Agile & Waterfall Expert | Driving Operational Efficiency & Delivering Innovative Solutions | System Development at Sainsbury's
Location: Wallington, England, United Kingdom 6 work roles 1 school
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Current company
Role
IT Project Management | Agile & Waterfall Expert | Driving Operational Efficiency & Delivering Innovative Solutions | System Development
Location
Wallington, England, United Kingdom
Company size

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William Cheung is listed as IT Project Management | Agile & Waterfall Expert | Driving Operational Efficiency & Delivering Innovative Solutions | System Development at Sainsbury's, a company with 43939 employees, based in Wallington, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for William Cheung.

William Cheung previously worked as Services Assistant at Sainsbury'S and Senior Manager at Jetco. William Cheung holds Bachelor Of Social Sciences In China Studies (Sociology) from Hong Kong Baptist University.

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Sainsbury's

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About William Cheung

Welcome to my LinkedIn profile! My name is William, and my whole career demonstrates my dexterity in managing complex technology projects that consistently meet tight deadlines and budget constraints. I am a highly analytical and results-driven professional, known for maximising operational efficiency and enhancing customer experiences across diverse environments. One of my key strengths lies in my ability to mitigate risks and deliver innovative solutions whilst maintaining a strong emphasis on time, cost, and vendor management.I thrive in leading cross-functional teams and collaborating with stakeholders to exceed project objectives and client expectations on a global scale. My exceptional communication skills allow me to build robust relationships and translate intricate IT concepts into clear, actionable insights. Bilingual communicator, fluent in English and Chinese and proficient in MS Office Suite and project management tools like Jira and Confluence, I also possess technical expertise in iSeries (AS/400) and Mainframe environments.Let’s connect to explore how we can collaborate and achieve remarkable outcomes together!

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Sainsbury's
Sainsbury'S
IT Project Management | Agile & Waterfall Expert | Driving Operational Efficiency & Delivering Innovative Solutions | System Development
london, greater london, united kingdom
Employees
43939
AeroLeads page
6 roles · 19 years

William Cheung work experience

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Services Assistant

Current

United Kingdom

  • In my role, I take pride in guiding customers to find the perfect products that suit their individual needs, often receiving positive feedback that reinforces my commitment to exceptional service. I manage.
  • Ensured excellent service and customer satisfaction by maintaining high level of product knowledge.
2024 - Present ~2 yrs 4 mos

Senior Manager

Hong Kong SAR

  • I oversaw the entire lifecycle of ATM projects, from initiation to implementation, ensuring active engagement with product owners and business analysts throughout the process. I conducted regular project status.
  • Met and surpassed business requirements by ensuring compliance with quality control protocols.
  • Completed system development for American Express (AMEX) project on schedule, laying groundwork for subsequent certification tests and enabling AMEX acquiring services on JETCO ATM network.
  • Facilitated effective communication with internal business units and external stakeholders, including member banks such as Bank of China, Standard Chartered, and Citibank, to synchronise project objectives.
  • Successfully migrated JETCO ATM Switching Key Management to key block format, meeting PCI PIN Security Requirements and enhancing payment security in co-ordination with MasterCard and UPI network.
2021 - 2023 ~2 yrs

Technology Project Manager

Hong Kong SAR

  • I orchestrated collaboration among cross-functional teams, bridging IT and non-IT departments to support key project milestones. By implementing process improvements and optimising resource allocation, I was able to.
  • Initiated corporate credit card activation process via Interactive Voice Response, streamlining card activation for corporate clients.
  • Steered Income Estimator project, developing predictive analytics for customer income, resulting in increasing rate of instantly approved credit card applications.
  • Directed credit card projects in Hong Kong, including HSBC Mobile Banking app, HSBC Reward+ mobile app, and backend systems, employing both Agile and Waterfall methodologies to ensure successful delivery.
  • Spearheaded Reward+ QR Code Payment project, enabling seamless QR code transactions with HSBC credit cards through Reward+ mobile app by creating functionality for QR code generation and payment QR code.
  • Introduced ATM Dynamic Currency Conversion project, allowing for real-time foreign currency conversion into billing currency at ATMs, boosting customer experience with transparent transactions.
2019 - 2021 ~2 yrs

Project Manager (Employed By Capgemini Hong Kong)

Hong Kong SAR

  • As a part of this role, I spearheaded project life cycles from ideation to completion by partnering with product owners and business analysts. In addition, I directed development teams in estimating and deploying.
  • Migrated critical out-of-service networking devices to new models across Asia-Pacific countries, including Hong Kong, India, Indonesia, Bangladesh, Mauritius, Singapore, Sri Lanka, Vietnam, and the Philippines, whilst.
  • Steered credit card origination transformation initiatives using Agile methodologies to augment process efficiency.
  • Managed Card Origination project focused on optimising and automating credit card application processing through call centers and Internet banking.
  • Successfully launched four minimum viable products (MVPs) to amplify customer experience: * MVP1: Pre-approved New Card Application * MVP2: Pre-approved Card Upgrade Application * MVP3 & MVP4: Walk-in Card Application
2017 - 2019 ~2 yrs

Project Manager (Employed By George Samuel Associates)

Hong Kong SAR

  • I delivered comprehensive support for retail banking systems, managing all phases from planning and requirements analysis to development, testing, implementation, and documentation. By facilitating communication.
  • Amplified monitoring tools for improved ATM status oversight by orchestrating ATM Consolidation View project.
  • Supervised HSM firmware upgrade project to elevate system security and performance.
  • Created new SMS platform, ensuring seamless integration with cyber banking systems, whilst serving as project manager.
  • Administered Hardware Security Module (HSM) Audit Log Report project, enabling ATM system to build audit log reports for internal IT audits.
2015 - 2016 ~1 yr

Assistant Development Manager

Hong Kong SAR

  • I had the privilege of overseeing multicultural development teams across Hong Kong and China, where I nurtured collaboration and ensured projects were completed with precision. My role involved co-ordinating smooth.
  • Led EMV chip card issuing and acquiring project in Singapore, bolstering security measures and aligning with payment standards.
  • Implemented system improvements to support POS services via Singapore NETS, broadening transaction capabilities and financial services outreach.
  • Executed ATM system upgrades across multiple Asia-Pacific locations, encompassing Singapore, Brunei, Vietnam, Macau, Pakistan, China, South Korea, the Philippines, and Bangkok, enhancing regional banking infrastructure.
  • Drove successful design and testing phases by administering cross-regional IT project lifecycles, including user requirement collection, feasibility assessments, and impact analysis.Additional Experience: Senior IT.
2007 - 2015 ~8 yrs
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FAQ

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What company does William Cheung work for?

William Cheung works for Sainsbury's.

What is William Cheung's role at Sainsbury's?

William Cheung is listed as IT Project Management | Agile & Waterfall Expert | Driving Operational Efficiency & Delivering Innovative Solutions | System Development at Sainsbury's.

Where is William Cheung based?

William Cheung is based in Wallington, England, United Kingdom while working with Sainsbury's.

What companies has William Cheung worked for?

William Cheung has worked for Sainsbury'S, Jetco, Hsbc, and The Bank Of East Asia, Limited.

Who are William Cheung's colleagues at Sainsbury's?

William Cheung's colleagues at Sainsbury's include Lauren Phillpot, Lizzy Shaw, Darryl Carlyon, Tatiana Culpin Ba (Hons), and Catherine White.

How can I contact William Cheung?

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What schools did William Cheung attend?

William Cheung holds Bachelor Of Social Sciences In China Studies (Sociology) from Hong Kong Baptist University.

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