Currently in training.

Promoted to lead server within 3 months by demonstrating a high level of diplomacy and resolving guests complaints promptly and professionally. Increased revenue through suggestive wine sales. Collaborated and effectively communicated with coworkers and management during large private events. Thoroughly inspected all premium glassware, silverware, and silk linens in dining areas for proper alignment and spotless condition then delegated any necessary corrections to assigned coworkers. Submitted… Show more Promoted to lead server within 3 months by demonstrating a high level of diplomacy and resolving guests complaints promptly and professionally. Increased revenue through suggestive wine sales. Collaborated and effectively communicated with coworkers and management during large private events. Thoroughly inspected all premium glassware, silverware, and silk linens in dining areas for proper alignment and spotless condition then delegated any necessary corrections to assigned coworkers. Submitted orders into point of sales computer and processed payments. Ensured an upscale atmosphere and memorable experience by providing guests with a professional formal dining service. Successfully built rapport with guests through active listening and customizing their 5-course meal by utilizing extensive culinary and wine knowledge. Show less

Assisted in increasing hotel rating from silver to gold status by reporting and correcting any possible issues to management. Ensured employees followed and completed all service and hygienic standards by performing thorough room inspections. Assigned and scheduled employees based on fluctuating business levels. Developed and maintained a cleaning product and linen budget. Submitted purchase orders to vendors. Organized and kept an inventory of cleaning products and linen. Interviewed potential… Show more Assisted in increasing hotel rating from silver to gold status by reporting and correcting any possible issues to management. Ensured employees followed and completed all service and hygienic standards by performing thorough room inspections. Assigned and scheduled employees based on fluctuating business levels. Developed and maintained a cleaning product and linen budget. Submitted purchase orders to vendors. Organized and kept an inventory of cleaning products and linen. Interviewed potential employees and evaluated job performance of current employees. Resolved employee disputes and provided management with feedback pertaining to disciplinary and termination decisions. Show less

Improved client satisfaction by updating pricing label system. Received and processed all cash and credit transactions at a cash register. Recorded all business transactions into the ledger system. Inputted and filed vouchers, invoices, checks, account statements, and reports into a computer system or filing cabinets. Answered any questions pertaining to tuition balances. Resolved any customer complaints in a professional and prompt manner. Emailed, faxed, or mailed any receipts or tuition… Show more Improved client satisfaction by updating pricing label system. Received and processed all cash and credit transactions at a cash register. Recorded all business transactions into the ledger system. Inputted and filed vouchers, invoices, checks, account statements, and reports into a computer system or filing cabinets. Answered any questions pertaining to tuition balances. Resolved any customer complaints in a professional and prompt manner. Emailed, faxed, or mailed any receipts or tuition balances. Ordered all the districts required educational products by submitting purchase orders. Also purchased items with a commercial credit card. Submitted a monthly credit card expense report then paid off the balance. Drove a company vehicle to deliver or recieve purchased items. Researched then selected the best pricing for the products being ordered. Inspected the condition of delivered products and returned any damaged products back to the vendor for a credit or refund. Mailed requested items to other campus locations if necessary. Filed and recorded all requests and inventory. Invoiced and filed receipts and removed any delinquent balances older than five years from the computer system. Organized educational products on shelves. Updated pricing and quantities of all educational products in a computer system. Filed a daily cash and credit/debit card sales report then deposited all cash and receipts in a locked safe at the end of each shift. Show less

Promoted to Accounting Clerk position within an year. Processed all money and credit/debit card transactions and provided the client with their change in a timely manner. Issued receipts, refunds, or credits to customers. Updated pricing and quantities of all product in cash register inventory system by scanning barcodes. Organized and stocked the products being sold on shelves. Prepared food and cleaned dishes when needed. Resolved any customer complaints in a positive manner. Filed a daily… Show more Promoted to Accounting Clerk position within an year. Processed all money and credit/debit card transactions and provided the client with their change in a timely manner. Issued receipts, refunds, or credits to customers. Updated pricing and quantities of all product in cash register inventory system by scanning barcodes. Organized and stocked the products being sold on shelves. Prepared food and cleaned dishes when needed. Resolved any customer complaints in a positive manner. Filed a daily cash and credit/debit card sales report then deposited all cash and receipts in a locked safe at the end of each shift. Show less