As Operations Supervisor at Evolve Recycling, I manage day-to-day operations to ensure efficiency and compliance with company policies. My role includes coordinating schedules, managing scrap tire deliveries, and overseeing the performance of scalehouse staff, drivers, and shippers/receivers. I also develop and implement safety protocols, operational policies, and equipment agreements to maintain a safe and productive work environment. With a focus on streamlining processes and ensuring regulatory compliance, I aim to drive operational excellence and contribute to the company’s overall success.

• Developed and maintained strong relationships with customers to ensure their furniture purchases aligned with their needs and preferences.• Accurately processed orders using an electronic order system, consistently providing timely updates to customers regarding the status of their custom orders and deliveries.• Effectively promoted extended protection plans and warranties, adhering to company guidelines to enhance customer satisfaction and protect their purchases.• Conducted weekly reviews of all orders to verify accuracy and ensure customer satisfaction with their purchases.• Recognized for exceptional customer service, receiving the Mission, Vision, and Values award in 2019 for consistently exceeding customer expectations.

• Weighing Trucks: Operating scale equipment to accurately measure the weight of trucks before and after loading materials such as aggregates, concrete, or other construction products.• Documentation and Ticketing: Issuing weigh tickets, maintaining accurate logs, and entering data into the company’s system to ensure proper inventory control and customer billing.• Customer Interaction: Communicating with truck drivers and customers to provide weigh tickets, answer questions, and resolve any issues related to loads.• Safety and Compliance: Ensuring that all truck loads comply with weight regulations and safety standards, and maintaining a clean, safe work environment.• Administrative Support: Assisting with reports, inventory tracking, and any other administrative tasks related to shipping and receiving materials.