William Clark Email & Phone Number

Sellersburg, In, Us

• Responsible for Creating and Managing Budgets• Managed and supervised Information Systems and Maintenance Departments• Designed and implemented the corporate networks• Administered Meraki and Palo Alto Firewalls Fortinet• Oversees PCI Compliance and implemented the steps to become compliant• Setup and Administrated Barracuda Backups • Installed and Designed the Virtual Server Farm• Designed and Implemented the datacenter• Installed and Supported Mitel VOIP system and Cisco Call manager• Oversaw Vendors and contractors for Information Technologies and Maintenance • Created and Managed IT and Facilities Budgets• Reviewed and Managed all Information Systems and Facilities Contracts• Executed ITIL workflow processes and change management• Software managed/administered & supported included: o Administer Kasperksy Antivirus o Counterpoint POS and ERP Mass100 systemso Drobo (SAN),HP networks, Vmware ESX Virtual Servers and host o Google Apps hosted Email and Microsoft WSUS

Director of Information Technology / Network Architect Manager• Managed and supervised all Helpdesk operations and 3 employees• Supported and managed all computer related computer equipment for 65000 SQFT distribution center. • Administration of Symantec backup Exec to tapeless backup appliances • Provided support to all remote retail store locations including providing technical support for all users including remote users• Provided/oversaw all tier levels of support• Managed and oversee all contractors, vendors, and consultants • In charge of PCI DSS compliance and Obtained Full PCI DSS compliance • Managed all Virtual desktop Through VMware VDI to thin clients • Managed Microsoft Active directory including Group polices, DHCP and DNS• Maintained all Cisco/HP based wired and wireless networks LAN,WAN • Software managed/administered & supported included: o Administer Symantec Endpoint Protection Manager o Support Citrix MetaFrame server and ERP System Microsoft Navisiono Equal logic (SAN), Vmware ESX Virtual Servers and hosto Microsoft Office 365 hosted exchange and Microsoft WSUS o Microsoft 2008 RDS Servers and support Window Server 2003/2008 32bit and 64bit OSo Web content filter Barracuda

•Managed and Supervised all helpdesk operations and employees including I.T. consultants t Position was on-call 24/7 •Support and oversight for all USA sites (TX, MS,OR and KY) (Brazil) for IT needs•Maintained and Supported I.T. Security Polices, Compliance, and Controls for J-SOX•Maintained all Cisco based wired and wireless networks LAN,WAN and MPLS Clouds•Installed 170+ servers and DR site with live replication offsite Data Center Using VMware SRM•Project Manager some projects included:o Designed and Implemented a Disaster recovery plan for I.T infrastructures and sales order centero Created and implemented data encryption policies o Designed and Implemented all Cat 6 data network with P.O.E. capabilitieso Implemented computer hardware assets thru a barcode scanning (Track-It 7.0-10) o Implemented What's Up Gold Premium Network Monitoring solutions o Implemented Polycom Video conferencing and document sharing collaboration solutions• Tested and managed offsite disaster recovery plans and solutions including phone and computer equipment• Created Training Materials, How To videos and help documentations for end users• Integrated Easy Soft with SAP invoice solutions• Installed and Maintain Intermec wireless infrastructure and computers on forklifts• Standardized all computers backup file solutions for end users (EMC Avamar)o All company cell phones and international phone planso VMware ESX Virtual Servers o Symantec backup tape libraries robot (Xiotech LS80) and EMC Avamar tapeless backup solutions o Barracuda Web filters for all US locations o Corporate Kaspersky Antivirus Solution o Microsoft WSUS update solution and Microsoft GPOso Deployed Nortel IP phones and Cisco IP phoneso Window Server 2000/2003/2008 32bit and 64bit OS/SAP/Lotus Notes/ Active Directory 2 factor authentication companywide (VPN solution and Cisco VPN client) o ISCI and fiber Equal logics Xiotech and Sun systems (SAN)o Lotus Notes and Lotus domino server

• Provided system administration support on a 24/7 basis with one other administrator• Provided software and hardware support to all Clark County Government computers • Managed and updated firewall and internet proxy • Supported 300 plus workstations and OS’s: Win95/98/ME, Win2k, WinXP• Maintained 30 plus Severs & Sever OS’s: AIX, IBM AS400, WinNT, Win2k/2k3, Novell4.x/5.x , and Unix• Troubleshooting included over the phone support to employees • Purchased all computer related equipment and software and perform computer upgrades• Supported network problems by solving and configuration including cabling, making patch cable, and switching out switches and hub which are Cisco products• Managed daily backups and tape libraries using Backup Exec. • Use Remote desktop Connection and VPN’s to fix remote problems• Managed all user accounts including changing Passwords in Novell / Windows OS

• Built/Configured servers and custom computers for customers• Troubleshoot and Repaired Microcomputers and laptops• Fixed computer viruses and solved Operating system problems • Managed All customer home services and oversaw all installations and maintained all business needs• Provided technical support as well as installing and maintaining computer networks (3com and Cisco)

General Studies, General Studies

Cisco, Comptia, And Microsoft

Cisco, Microsoft, Comptia