Responsible for providing operational leadership, business growth, manage coordination across departments and facilitate workflows.• Manage planning, regulatory issues, maintain equipment, and organize employees to ensure smooth operations for minimal business interruption.• Work with CEO to set P&L expectations, manage finances/payroll, implement growth strategies/ marketing campaigns, provide programmatic leadership and input for operations, and develop and improve systems, processes, procedures, and process controls for procurement, production, and sales.• Setup performance KPIs to monitor budget, reduce cost, improve productivity, to direct marketing initiatives and manage capex purchases.• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders• Negotiate contracts with key suppliers and customers.• Manage e-commerce platform used to operate multiple web stores for key clients

Led process improvement efforts and developed KPIs and dashboards to improve sourcing efficiency, reveal new savings opportunities, and improve supplier performance.• Created data repositories and developed dashboards in PowerBI and Tableau to transform data into actionable analytics, highlighting trends to identify opportunities to improve vendor performance, savings pipeline, contract spend, and risk. • As Supplier Relationship Manager (SRM), led in Procurement Center of Excellence, developing tool to map supplier hierarchy and segmentation. Defined criteria and data points to segment 200+ strategic suppliers and partners, transforming internal approaches to managing supplier relationships.• Team Lead in defining and budgeting for needed technological resources and conduct meetings with other departments / finance to define projects and dashboards needed to support business initiatives and operational strategies. • Implementation lead and SME for Ariba Spend Analysis and Contract Workspace, partnering with internal stakeholders to develop and implement enhanced functions to improve data classification and insights. • Project example - Saved $42M globally in first year of launch by equipping procurement leaders with data and tools to drive enhanced contract visibility and tracking cost savings opportunities.• Collaborated with executive leadership and internal stakeholders to create strategic category growth plans to strengthen supplier relationships and drive deeper negotiations.

• Program Manager for third party SAAS for all suppliers to submit all item data (GDSN, images, marketing data, specs). Made process and workflow improvements to this SAAS in order to accomodate content flowing to stores and Ecommerce. • Served as content team manager (8 headcount) to develop catalog of item specifications and images. Collaborated with third-party vendor to collect data for stores and website, developing a platform for suppliers to upload required and optional product data. Enabled new functionality to add collision market content, generating incremental sales of $80M per year. • Partnered with Google development to create AutoZone’s Google Shopping feed, opening a new revenue stream for the company. This complex initiative required customized pricing to be presented to consumers based on location and provide an interface for consumers to select vehicle-specific parts.• Collaborated with Amazon development to design and implement a cataloging system with new capabilities for vehicle selection, enabling AutoZone to sell parts on the platform and widen its customer base. • Developed and implemented improved content questions and specifications for supplier data to help consumers locate exact parts and make better initial purchase decisions to reduce returns. Enabled photo recognition to help consumers identify specific parts, adding new functionality to provide images.• Negotiated and executed provider contracts including data services, software, websites, and API/cloud services, including Master Service Agreements and Statements of Work• Created KPIs to track vendor performance and analyzed contract renewals to ensure ROI thresholds were achieved. Applied data-driven analytics to evaluate contract renewals and ensure all service contracts met industry standards and provided a ROI for company objectives.

• Managed a team of professionals and designed / implemented analytical processes to transition pricing functions from a third-party vendor to in-house support, saving $350K per year.• Developed and implemented a seven-tier pricing structure to offer targeted discounts to warehouse members segmented by size (volume - $5B auto buying group).• Managed corporate relationship with GS1 (barcode standards non-profit), procuring UPCs and developing a database to transition sales from manually entered item numbers to scanned barcodes.