Associate Director Of Digital Operations
New York City Metropolitan Area
•Associate Director of the Digital Operations Deliveries Team at The Orchard Full-Time November 2016 - July 2021 - Managed the Digital Operations Deliveries Team which included 4 direct reports based in NYC, London, Hamburg and India. Oversaw daily tasks including takedowns, metadata updates, reports as well as deliveries and assigned additional work to the team based on priorities, project requirements as well as strengths and knowledge of individual team members. - Oversaw the entire process regarding the delivery of audio, video, combo and ringtone releases as requested by label's and label manager's to DSP's with perfection and virtually no delays. This included a backfill project of our catalog for new labels consisting of literally millions of products.-Worked closely with IT to improve digital production and corrected any metadata issues in a timely manner. General issues were promptly identified and communicated immediately to the appropriate parties with a timeline for a resolution. - Responsible for the training of new team members and helped to streamline processes in order to save time and make them more efficient including many time sensitive reports. - Outstanding rapport with co-workers, especially label managers as well as our label partners/ A reputation as having a great work ethic with strong communication skills and a loyal team player.