With over 20 years of experience in food service management, I am a Patient Services Manager and a Chef Manager at Thomas Cuisine, a company that provides customized culinary solutions for healthcare, corporate, and education clients. I am skilled in service quality, food service, and culture change, and I am passionate about delivering high-quality food service with a human touch, and creating a positive and respectful culture for patients and staff.In my current role, I oversee the daily operations of the food service department for a healthcare client, ensuring compliance with health and safety standards, budget and inventory control, and customer satisfaction. I also lead the culture change initiative, implementing training programs, feedback mechanisms, and recognition systems to foster a culture of excellence, teamwork, and respect among the food service team. Previously, I managed the food service for over 200 residents and staff at a skilled nursing and rehabilitation facility, achieving a 95% satisfaction rate and reducing food waste by 30%. I have also supervised the food service for a hospital with 300 beds, ensuring adherence to dietary guidelines, quality standards, and infection control protocols. I am always eager to learn new ways to improve the food service experience for patients and staff, and I am excited to be part of Thomas Cuisine, a company that shares my vision of providing high-quality food service with a human touch.