William Crampton Email & Phone Number

Waterford, County Waterford, Ireland

Management of Key Account customers, commercial companies and ongoing repeat business needs. Organising and booking jobs to be completed, logistics and reconciliation of finances.

Dundrum

Responsible for a variety of card related enquiries. Responsible for all day to day customer queries on anything debit or credit card related through phone email etc. Providing on-going telephone support to internal customer network.Responsible for processing chargebacks including pre arbitration and arbitration for customers and Fraud Dept within Visa regulations and timeframes. I posses an in-depth knowledge of tsys. Responsibility for reconciliation of… Show more Responsible for a variety of card related enquiries. Responsible for all day to day customer queries on anything debit or credit card related through phone email etc. Providing on-going telephone support to internal customer network.Responsible for processing chargebacks including pre arbitration and arbitration for customers and Fraud Dept within Visa regulations and timeframes. I posses an in-depth knowledge of tsys. Responsibility for reconciliation of a number of internal suspense accounts and addressing any issues or queries within strict deadlines. Responsible for debit rejects processing and reconciliation.Ensuring all admin work is complete accurate and processed in a timely manner.Liasing with 3rd parties. Show less

Ballsbridge Dublin 4

Conducting investigations into potential matches arising from the real-time screening of payments/customers against applicable watch lists. Quality assuring the work of my reportee`s to ensure all relevant applicable legislation is adhered to.Developing the AIB Financial Sanctions Framework and Standards.Reviewing our Sanctions lists, both internal and external for any changes and keeping up to date with world events which may alter current Sanctions legislation. Liaising with… Show more Conducting investigations into potential matches arising from the real-time screening of payments/customers against applicable watch lists. Quality assuring the work of my reportee`s to ensure all relevant applicable legislation is adhered to.Developing the AIB Financial Sanctions Framework and Standards.Reviewing our Sanctions lists, both internal and external for any changes and keeping up to date with world events which may alter current Sanctions legislation. Liaising with the relevant competent authorities when required.Utilizing all available resources to complete investigations, In-house systems, Google, Companies Registration etc.Developing and presenting bespoke Financial Sanctions training to all relevant areas of the financial institution on an ongoing basis to ensure adherence.Being a key member of a steering committee for the development and implementation of a new Sanction screening vendor specifically for the Trade Finance business. Thus enhancing my knowledge of the Trade Finance business. Understanding and being able to implement change management either through the management of change and development within the business or identification and implementation of required changes within work systems.As a member of the Management Team, with 3 individuals reporting directly to myself, I support the promotion of good communication and people management practices to provide clear objectives and support the drive for high performance.I proactively own my personal development and set high goals for myself and my team. I possess the ability to work alone or as part of a larger team. I also know when appropriate to escalate red flag situations as required to senior management and seek further guidance.Fostering and maintaining effective working relationships with colleagues, business areas and external sources – building relationships with all key stakeholders is imperative to getting a positive result. Show less

Ballsbridge Dublin 4

Investigating Suspicious Transaction Reports from the AIB Network, ensuring a high level of detail and accuracy is produced to the authorities.Offering advice and support to Branch Management on the identification of High Risk Businesses/Persons (KYC) and the enhanced monitoring these entities require due to AML legislation. Conducting the ongoing screening of customers against Politically Exposed Persons and financial sanction watch lists, ensuring matched results are… Show more Investigating Suspicious Transaction Reports from the AIB Network, ensuring a high level of detail and accuracy is produced to the authorities.Offering advice and support to Branch Management on the identification of High Risk Businesses/Persons (KYC) and the enhanced monitoring these entities require due to AML legislation. Conducting the ongoing screening of customers against Politically Exposed Persons and financial sanction watch lists, ensuring matched results are investigated and presented to Unit Management for sign off.Conducting investigations into the potential matches arising from the real-time screening of payments against financial sanction watch lists and presenting the results of the investigative analysis to Unit Management for sign off.Liaise with key stakeholders regarding any investigation queries.Acting as a point of reference to CAB, GBFI and Revenue Commissioners on high profile cases. Investigate and act as the Bank representative for the serving of AML Court Orders.Assisting with the development and implementation of new suites of Detection Scenarios (automated alerts generated through set parameters), which initiates the investigation of accounts that have triggered due to high risk indicators or emerging AML trends. Completing internal OPEX (operational excellence) reports in order to monitor work efficiency and quality. Quality assuring team disclosures prior to submission to the Authorities to ensure the accuracy of same & that all required data has been included. Show less

Bachelor'S Degree, Psychiatric/Mental Health Nurse/Nursing

Leaving Certificate