• While executing planning duties, assumed additional responsibilities and undertook special projects. Projects include:• Handled customer reporting by maintaining container transit status reports to aid production planning for customers• Orchestrated EU Empty Keg Collections across Europe, streamlining imports to Baltimore• Designed and implemented the new standard process for Inbound Planner Collections• Collaborated with teams to address inventory inaccuracies and carry out solutions as part of Inventory Reconciliation Plan.

• Oversaw efficient keg flow through OTR and Intermodal channels for domestic and international shipments • Identified and resolved root causes of issues within difficult warehouses • Established strong communication with Inbound planners to expedite outbound shipments, resulting in a 24-hour turnaround time for major customers • Achieved record-breaking keg shipment volume within the first 30 days of taking on the position

• Directed keg collection operations within capacity constraints to enhance efficiency with distributors, carriers, and warehouses• Led remote onboarding of 4 new warehouses into the keg collections process• Managed high-volume U.S. territories to optimize keg collections through FTL, LTL, and Co-loads at competitive rates• Customized distributor pools to improve visibility and co-loading options• Solved shipment and inventory discrepancies with distributors and warehouses to guarantee accuracy• Expanded services duringtheCOVID-19 pandemic with keg draining services, ensuring regulatory compliance, and restoring 67% lost revenue for clients

• Orchestrated 30 weekly export shipments to diverse global destinations.• Achieved a 91% closure rate on invoices within 3 days of shipment, surpassing the 60% target within 6 days.• Introduced cost-saving methods to minimize accessorial charges on shipments.• Revised and upheld Standard Operating Procedures (SOPs) and Work Instructions.• Conducted in-depth research on international shipping regulations.

- Assisted with customer relations on the Orkin Pest Control account - Responsible for scheduling pest control inspection appointments - Sold inspections to customers who did not qualify for free inspections