William Cunningham Email & Phone Number

St James'S, London, England, United Kingdom

Niseko, Hokkaido, Japan

Being knowledgeable and personable was essential to deliver a high quality level of customer service for each individual due to the personal nature of ski equipment rental. Tailored each boot and ski fitting appropriately to suit all budgets, ages and skill levels to ensure the most enjoyable experience on the slopes. Provided a memorable experience when fitting customers from around the globe to a high standard throughout extremely busy holiday periods of up to 1000 guests per day.

London Area, United Kingdom

Whistler, British Columbia, Canada

Responsible for the effective operation of five cuisine stations during a six-hour customer service period. Ensuring effective communication between front of house and kitchen staff was maintained to deliver an effective service offer across the restaurant. Responsible for Food, Health and Safety standards within all restaurant areas, delivering daily briefings and training, inspiring colleagues' enthusiasm, creating a team invested in customer satisfaction. With a proven… Show more Responsible for the effective operation of five cuisine stations during a six-hour customer service period. Ensuring effective communication between front of house and kitchen staff was maintained to deliver an effective service offer across the restaurant. Responsible for Food, Health and Safety standards within all restaurant areas, delivering daily briefings and training, inspiring colleagues' enthusiasm, creating a team invested in customer satisfaction. With a proven track-record in leadership, I led the back of house team ensuring consistent good quality service. Despite the high-pressured environment, I set and ensured high standards of excellence in the team, including punctuality, appearance and work ethic. Show less

Continuous improvement, system and equipment installation.