William Curtis Email & Phone Number

Pensacola, Fl, Us

United States

Ft Walton Beach

Pensacola, Florida, United States

Pensacola, Florida, United States

Manage the day to day operation of the service department that includes administrative, sales and technical personnel. Lead team to increase revenue as well as customer retention and satisfaction.

Pensacola, Florida, United States

Pensacola, Florida

Pensacola, Florida Area

9350 University Parkway, Pensacola Fl

Pensacola, Florida

Area Settlement Specialist

Columbia, Missouri Area

Senior at Columbia College, 3.67 GPACapstone Academic ScholarshipSigma Beta Delta International Business Honor SocietySalute Veterans National Honor Society Deans List - Fall 2011, Spring and Fall 2012, Spring 2013. Degree Program: BS/BA Human Resources Management, Business Management. Business Faculty Hiring Committee Student Representative. Student Assistant - Human Resources.

Jacksonville, Florida Area

Created and implemented strategies to increase productivity and sales. Directed and supervised employees engaged in sales, inventory taking, and reconciling cash receipts. Formulated pricing policies on merchandise according to requirements for profitability of store operations. Resolved customer complaints. Maintained employees' work schedules and time cards.Created work orders for repair technicians. Performed duties as alternate Shop Forman when needed. Processed Mack warranty and customer pay repair orders. Created body shop estimates. Conferred with management and subordinates to resolve worker problems, complaints, and grievances.

Fort Walton Beach, Florida

Niceville Fl

Directed daily operations of an independent automotive repair shop. Created and implemented strategies to increase productivity and sales. Increased business volume by 60%. Kept records pertaining to purchases, sales, and requisitions. Formulated pricing policies on merchandise according to requirements for profitability of store operations.Listened to and resolved customer complaints regarding service, product, and personnel.

Fort Walton Beach, Fl

Conducted day to day operations in the Tire and Service business. Responsible for sales growths of 300%. Developed and conducted automobile service training classes to assist consumers in maintaining their vehicles while growing customer base. Trained local store managers in daily operations and customer service resulting in continued growth. Analyzed internal processes and plans and implemented procedural and policy changes to improve operations. Resolved customer complaints regarding sales and service. Conferred with potential customers regarding needed repairs and advised which types of services to purchase. Reviewed operational records and reports to project sales and determine profitability.

Destin/Fort Walton Beach, Florida Area

Produced over $100,000.00 a month in repairs and service for two months setting a dealership record. Assigned workers to perform service repair and maintain vehicles. Recommended measures to improve work performance and minimize operating costs. Established and adjusted work methods and procedures to meet production schedules, using knowledge of capacities of machines, equipment, and personnel.

Destin/Fort Walton Beach, Florida Area

Disbursed work for and supervised 16 automobile technicians. Guided and assisted 4 service writers in achieving the 1997 Chevrolet Customer Satisfaction Award. Resolved customer complaints regarding sales and service. Conferred with potential customers regarding equipment needs and advised which types of service to purchase.

Redmond, Wa

Extend sales and support to government agencies utilizing communication and navigation products and services. Delivered sales presentations, seminars and training classes to clients and partners. Produced sales increases above the required 10% each year. Attended trade shows, seminars, and channel partner events.Reviewed financial statements, sales, and activity reports to ensure that organization's objectives were achieved.Evaluated current equipment and demonstrated ways to integrate cutting-edge technological equipment.Coached engineering and product teams in the development of new products to meet customer requirementsPrepared reports and budgets.Established internal control procedures.Responsible for the development of training devices used for operational training and sales support. Developed and led training courses for navigation and communication products.Facilitated distribution to partners in providing technology literature, applications, training, and joint sales calls. Performed duties of assistant repair shop manager during company move.

Edwards Afb, Ca

Maintained the avionic systems on USAF aircraft while supervising up to 15 Avionic Technicians and maintaining a 100% mission ready status. Coordinated Unit level activities and provided briefings to Squadron and Wing Level Managers on Units Foreign Object Damage (FOD) Program which had a zero damage rate. Demonstrated ability to clearly illustrate difficult-to-understand subjects. Supervised 10 students per class in accomplishing learning objectives, and conducted remedial training.Counseled students in academic and non-academic deficiencies, resolved problems, and made referrals.Developed Avionic Systems curriculum. Lead advanced courses in Communications, Navigation and Electronic Warfare Systems. Prepared course objectives and outlined the course of study following curriculum guidelines and requirements.Skilled at organizing, simplifying, and presenting complex materials