William D. Donaldson Email & Phone Number

Detroit, Michigan, United States

Responsible for supervising, guiding, directing, leading projects and training staff within a Great Lakes Water Authority facility. Manage annual organization budget items as assigned. Assist in the training of staff members by facilitating classroom lecture, hands-on training and maintaining a harmonious work environment. Prepare performance evaluations of assigned team members and compliance reports for regulatory agencies. Attend meetings, create, and maintain standard operating procedures… Show more Responsible for supervising, guiding, directing, leading projects and training staff within a Great Lakes Water Authority facility. Manage annual organization budget items as assigned. Assist in the training of staff members by facilitating classroom lecture, hands-on training and maintaining a harmonious work environment. Prepare performance evaluations of assigned team members and compliance reports for regulatory agencies. Attend meetings, create, and maintain standard operating procedures (SOPs). Follow security and safety policies and procedures in carrying out work duties. Show less

Detroit, Michigan, United States

Responsibilities include operating supervisory control and data acquisition (SCADA) system to distribute to member partners. This process also includes the conveyance of wastewater in the collection system. React to emergency situations, collect and enter process data and use historical and current process trends to initiate process control changes as condition changes. Read, interpret and understand various work plans, schematics, technical manuals, diagrams, blueprints and drawings. Operate… Show more Responsibilities include operating supervisory control and data acquisition (SCADA) system to distribute to member partners. This process also includes the conveyance of wastewater in the collection system. React to emergency situations, collect and enter process data and use historical and current process trends to initiate process control changes as condition changes. Read, interpret and understand various work plans, schematics, technical manuals, diagrams, blueprints and drawings. Operate pumping, electrical and auxiliary equipment on an as needed basis at the pumping facilities. Show less

Detroit, Michigan, United States

Responsibilities include operating water treatment plant, perform troubleshooting of important equipment (plant-wide) and monitor automated control system processes. Load and unload electrical equipment, make arithmetic computations, take accurate measurement of chemicals, polymers. I was also responsible for analyzing, diagnosing and performing corrective action on necessary equipment.

Greater Detroit Area

- Early Positions: Clinical Service Representative: November 2014 – May 2015- Responsibilities included verifying cash balances from multiple departments at HFHS, fraud related issues, prepare security reports, maintain vault, perform calculations, refunds and collect prior balances from patients using EPIC/MPAC EMR systems. - Verify accounts receivables and balance totals to the general ledger. -Assist concerns related to direct billing, set up payment plans, resolve questions and… Show more - Early Positions: Clinical Service Representative: November 2014 – May 2015- Responsibilities included verifying cash balances from multiple departments at HFHS, fraud related issues, prepare security reports, maintain vault, perform calculations, refunds and collect prior balances from patients using EPIC/MPAC EMR systems. - Verify accounts receivables and balance totals to the general ledger. -Assist concerns related to direct billing, set up payment plans, resolve questions and discrepancies in a timely and efficient manner. - Prepare and mail accurate account balance statements/cash, checks and money orders on a daily basis. - Prepare audit sheet, data mapping, loading and reconciling efforts and processes on a daily basis. Show less

Greater Detroit Area

Ann Arbor, Michigan

- Participated in the “Go-Live Stage 3” where we implemented EPIC (EMR system) to the University of Michigan hospital, data synchronization and trained clinical staff/worked At-The-Elbow (physicians, nurses, & mid-level providers) on navigating through system and understand the system operations.- Participated in resolution of EMR Help Desk tickets and troubleshoot software related issues. Assist with the development of SOP’s in order to create sound procedures in various specialty settings. Show more - Participated in the “Go-Live Stage 3” where we implemented EPIC (EMR system) to the University of Michigan hospital, data synchronization and trained clinical staff/worked At-The-Elbow (physicians, nurses, & mid-level providers) on navigating through system and understand the system operations.- Participated in resolution of EMR Help Desk tickets and troubleshoot software related issues. Assist with the development of SOP’s in order to create sound procedures in various specialty settings. Show less

Boston, Ma

My role as a student promoter was to promote the Macy's brand on campus through: Peer-to-peer interactions, collateral distribution, gift card and coupon incentives, grassroots marketing initiatives/stunts/events, and social media marketing.Objectives included: Creating a marketing campaign to build Macy’s brand relevance by tapping into the power of word-of-mouth with key influencers to create favorability and excitement among peers. My role as a student promoter was to improve… Show more My role as a student promoter was to promote the Macy's brand on campus through: Peer-to-peer interactions, collateral distribution, gift card and coupon incentives, grassroots marketing initiatives/stunts/events, and social media marketing.Objectives included: Creating a marketing campaign to build Macy’s brand relevance by tapping into the power of word-of-mouth with key influencers to create favorability and excitement among peers. My role as a student promoter was to improve sentiment among CMC's. Drive in-store, online, and in-app sales through gift card and coupon-based incentives. Show less

Southfield, Michigan

- My responsibilities included handling and conversing with patient’s to promote accurate insurance verification for coverage, using various eligibility systems and verifying with the customer service reps. - Gather and retrieved referrals and authorizations for promotion of cleaner claims for the providers. - Bookkeeping, cash posting and data entry.

Computer Science

Activities and Societies: ○ Creating web applications using Java programming language and navigating through complicated concepts. ○.

Master’S Degree, International Business, 1St Year

Bachelor'S Degree, Bachelor Of Science