Led a diverse international team of 25 technicians across the US and Canada, fostering a collaborative environment and seamless cross-departmental communication.• Spearheaded quality improvement initiatives that significantly enhanced customer satisfaction, reduced defects, and increased operational efficiency through the implementation of robust quality management systems.• Implemented strategic quality assurance measures, including auditing, testing, and inspection procedures, and drove continuous improvement by developing initiatives based on data-driven insights and customer feedback.• Achieved a 5% budget reduction through a no overtime policy and workforce optimization, while establishing and monitoring key quality metrics and performance indicators to ensure adherence to the highest industry standards.

• Revamped procurement model for corrections platforms, ensuring operational efficiency and cost-effectiveness by coordinating the Florida Department of Corrections project, maintaining cost targets, and integrating new vendors for quality and compliance.• Initiated and managed new distribution outlets, generating an anticipated revenue of approximately $10M through the development and execution of data-driven business and operational strategies.• Streamlined the customer order process and implemented a continuous improvement strategy, resulting in the elimination of redundancies and enhancing operational efficiency.• Achieved a 10% reduction in warehouse expenditures through the design and implementation of streamlined Standard Operating Procedures (SOPs) and new Key Performance Indicator (KPI) scorecards.• Drove improvements in net operating profit, marginal contribution dollars, and overall bottom-line profit by identifying and addressing logistical and contractual inefficiencies, while spearheading new business development in corrections department food and utensil procurement and facilitating logistics for new accounts.

Spearheaded the enhancement of logistics, delivery, and product sales through the execution of short-term goals, strategic marketing initiatives, and the development of long-term pricing strategies, contributing to a comprehensive understanding of customer, competitor, and market trends for senior management and associates.• Oversaw daily branch operations, including people development, logistical and operational tasks, and managed diverse business sections such as warehousing, budgeting, KPI tracking, new product introductions, customer service, ensuring adherence to all quality goals and standards.• Conducted weekly safety performance audits for drivers, impacting inventory management and product quality targets, overseeing 15 employees while fostering workforce productivity through targeted hiring, training, and performance evaluations.• Achieved a 10% increase in year-over-year business revenue by leading the fastest-growing branch operations and successfully removing union influences, alongside implementing staff development programs that prepared employees for career advancement, contributing to a 5% increase in sales and improved Direct Store Delivery (DSD) efficiency.• Revitalized failing branch by achieving elevation goals, leveraging effective leadership in cost savings and operational optimization.

Currently working on Regional Sales Skill development and Project Management learning. Exploring all learning's available in these areas.

• Improved PepsiCo facility to meet stakeholder expectations within the first year by managing P&L, forecasting new product lines, and optimizing short and long-term strategic goals, resulting in a promotion from Operations Manager to Regional General/Sales Manager due to exceptional performance in change management and team leadership.• Drove $20M increase in annual revenue, an 80% rise, by leading 60 direct reports across 2 locations and enhancing plant, warehouse, operations, and sales sectors, while also increasing Carbonated Soft Drink market share by 2 full points to reach 25% growth through strategic planning and market strategy execution.• Led culture of performance excellence, mentoring 5 employees to PepsiCo's prestigious Ring of Honor due to impactful leadership in developing top talent within the company, where Ring of Honor winners represent only 0.10% of PepsiCo employees globally.• Implemented revitalized Go-To-Market strategies, sales functions, and stagnated business practice overhauls through productivity and empowerment initiatives, significantly boosting net revenue and overall profitability.

Recognized for delivering cost reduction and process improvement initiatives by integrating Lean operational practices and advanced technology across full quality control and production departments, managing a team of 100 employees in a 24/7 operation.• Executed significant improvements in decision-making, safety, maintenance, and quality controls by championing lean methodology, ultimately leading to recovery of an $80K credit and setting new organizational standards for operational excellence

• Transformed underperforming site into number 1 location across 17 states in Eastern US, achieving "Gold Glove" status for the Tullahoma location and generating approximately $36M in monthly revenue through strategic leadership in production, service delivery, and compliance management, as well as driving market share growth.• Tackled critical theft issues resulting in monthly losses of ~$40K through root cause analysis and solution execution, led 10 drivers across various routes, promoting skill development and ensuring operational excellence in collaboration with manufacturing teams.

Company / Organization: PepsicoPosition / Title: Warehouse Manager/Territory Sales ManagerDates of Employment: 2006 to 2014Description: Throughout my career as a Warehouse Manager/Territory Sales Manager at Pepsico, I maximized work efficiency by preparing teamwork strategies and assisting regional staff and technical operations team in strategic planning, financial management, forecasting, budgeting, HR planning, and revenue production programs.Highlights of accomplishments in this role include:• I achieved organizational goals by overseeing facility initiatives, negotiating contracts, and consistently redesigning performance metrics to drive facts-based business decision-making.• I was ranked #3 out of 75 peers in the Southwestern US for delivering exceptional business results within the assigned territory.

I was responsible for client project design, installation, organization, budgeting and overseeing all aspects of the dedicated project. KEY HIGHLIGHTS★ Trained and orientated all new hires and implemented strategic business plans to maximize both productivity and top line growth.